Series 3 LTE Apple Watch weak haptic

If the issue persists after following the steps in my previous reply and and you are concerned about a potential hardware defect, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

• US: Apple Watch Service Answer Center - Apple Support
• Elsewhere: Select your country for Apple Watch service and repair information

So I went through Apple 'support'. However this has nothing to do with either 'support' or 'customer care'. I went through different procedures while online (unpair / pair /reboot) and this did not help. Decision made that the watch needs repair (2 weeks after purchase).

1. Denied possibility to hand it into the local Apple Store.

2. Had to wipe the watch immediately to get the repair procedure startet.

3. Got an empty box sent by TNT 3 days later

4. TNT to pick it up 30 hours after I called them (knowing your partners, Apple...)

5. Message from Apple 2 days later: nothing wrong with the watch, will be sent back

so here I am, 7 days later, still without the watch

I would not suggest to contact support, but just to return the watch and buy another one.

Hi

I have not personally experienced any reduction in haptic strength between Apple Watch (1st generation) and Apple Watch Series 3 (GPS + Cellular).

The following steps may help (check after each):

If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:

• Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
• Update your Apple Watch - Apple Support

Adjust the haptic strength to a lower setting and then back up to maximum:

• Adjust brightness, text size, sounds, and haptics

Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:

• Restart your iPhone, iPad, or iPod touch - Apple Support
• How to restart your Apple Watch - Apple Support

Unpair and re-pair your Apple Watch:

• The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
• Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
• If the issue persists, consider instead unpairing and setting it up as a new watch.
• Unpair your Apple Watch and iPhone - Apple Support
• Set up your Apple Watch - Apple Support

If the issue then persists and you are concerned about a potential manufacturing defect, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

• US: Apple Watch Service Answer Center - Apple Support
• Elsewhere: Select your country for Apple Watch service and repair information

I have the same issue, my settings are maxed out but when I receive a text I can barley feel it at times. I have both the 1 gen and second gen Iwatch and the haptic response is so much weaker on this one. VERY frustrating!

Me too with Apple Watch Series 3 LTE.... No Breathe notifications at all, some 3rd party apps do not vibrate, they just show up in the notification center. On my old watch series 0 i didn't have these probs. I put all the required toggles and haptic options on, for sure. Restarted the devices a lot. Nothing happens.

same here. Much weaker haptic signal with phone calls. Huge difference from series 1 and 2.

Same issue. Had the first generation apple watch (0) and now the (without LTE). Wife has the same.

The haptic feedback on the 3 is just shallow.

I'm glad someone else posted this. I was thinking I was crazy. Recently upgraded from a Series 1 to a Series 3 and I miss 3/4 of incoming messages now. I've always left the Series 1 in silent mode - the haptic was always good enough. If I don't turn the audible alerts on now, I miss everything.

Hope this can be fixed in software vs learning they downgraded the haptic engine in the Series 3!