How to report to a spam app in App Store?
I got cheated of $2500 from an app in App Store and I think App Store should not help these guys cheat on more people.
User profile for user:
Neil22R
User level:
Community Specialist
Hello sdabbagh.
Welcome to Apple Support Communities.
If I'm understanding correctly, you concerned about an app in the App Store. I will be happy to help. If you can locate this purchase in your history you can report a problem with it to the iTunes support staff: Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
If not then it may be spam, check out the steps below to see if it helps from our article: Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Welcome to Apple Support Communities.
If I'm understanding correctly, you concerned about an app in the App Store. I will be happy to help. If you can locate this purchase in your history you can report a problem with it to the iTunes support staff: Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store
If not then it may be spam, check out the steps below to see if it helps from our article: Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Cheers.If you receive a phishing email or text message
Scammers try to copy email and text messages from legitimate companies to trick you into entering personal information and passwords. Never follow links or open attachments in suspicious or unsolicited messages. If you need to change or update personal information, contact the company directly.
These signs can help you identify phishing scams:
- The sender’s email address or phone number doesn’t match the name of the company that it claims to be from.
- Your email address or phone number is different from the one that you gave that company.
- The message starts with a generic greeting, like “Dear customer.” Most legitimate companies will include your name in their messages to you.
- A link appears to be legitimate but takes you to a website whose URL doesn’t match the address of the company’s website.*
- The message looks significantly different from other messages that you’ve received from the company.
- The message requests personal information, like a credit card number or account password.
- The message is unsolicited and contains an attachment.
Report phishing attempts and other suspicious messages to Apple
To report a suspicious email, forward the message to Apple with complete header information. To forward the email: In macOS Mail, select the email and choose Forward As Attachment from the Message menu at the top of your computer screen.
These email addresses are monitored by Apple, but you might not receive a reply to your report.
- If you receive what you believe to be a phishing email that's designed to look like it’s from Apple, please send it to reportphishing@apple.com.
- To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, please send them to abuse@icloud.com.
- To report spam or other suspicious messages that you receive through iMessage, tap Report Junk under the message, or take a screenshot on your iPhone, iPad, iPod touch, or Mac and send it to imessage.spam@apple.com.
- If you receive a suspicious message about your purchase activity in the iTunes Store, App Store, or iBooks Store, contact iTunes Support.