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Exercise ring not closing

Before I upgraded to watch OS 4, I used to be able to close my exercise rings with my daily walks to and from my school. Now I am not getting credit for my walks. I even took the stairs today which got my heart pumping and all I got was 2 minutes of exercise. I would have been further along with the last OS. Please help. I have the series 2.

Posted on Oct 19, 2017 6:12 AM

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Question marked as Best reply

Posted on Oct 19, 2017 6:19 AM

Hi


If, under watchOS 4.x, your exercise levels are unchanged, but during general daily wear (and if using the Workout app to record any workouts) you are earning significantly less Exercise credit, then the following steps may help:


Check your personal information:

  • The definition of a brisk walk (the minimum equivalent intensity level for activity to earn Exercise credit) varies by person and depends on your personal information. To check that this is accurate:
    • On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


Check your Location Services settings:

  • On your iPhone, go to: Settings > Privacy > Location Services:
    • Check that Location Services (the main setting at the top) is turned on.
    • In the list of apps beneath, check that Apple Watch Workout is set to While Using.
    • Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.
    • If the settings are already enabled, try briefly turning them off and then back again.


Reset your existing calibration data and recalibrate your Apple Watch:


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist:

  • If your Apple Watch is worn too loosely, it can believe that it has been removed, causing activity to not be tracked.
  • For the best performance from your Apple Watch - including the most accurate readings from the heart rate sensor, which is used continually during workouts - be sure to wear your Apple Watch snugly (but not too tightly) during your workouts.
  • Apple suggests tightening your Apple Watch band before workouts and loosening it again afterwards:


To record any specific fitness activities, be sure to use the Workout app (or a third-party app that shares data to Health) and to choose the activity type that most closely matches your workout, including choosing Other for workouts that are neither included within nor sufficiently similar to those in the main list. This enables your watch to use the most appropriate sensors and data sources when tracking results.


More information:

Use the Activity app on your Apple Watch - Apple Support

Work out with your Apple Watch - Apple Support

Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support

2 replies
Question marked as Best reply

Oct 19, 2017 6:19 AM in response to adelekem

Hi


If, under watchOS 4.x, your exercise levels are unchanged, but during general daily wear (and if using the Workout app to record any workouts) you are earning significantly less Exercise credit, then the following steps may help:


Check your personal information:

  • The definition of a brisk walk (the minimum equivalent intensity level for activity to earn Exercise credit) varies by person and depends on your personal information. To check that this is accurate:
    • On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


Check your Location Services settings:

  • On your iPhone, go to: Settings > Privacy > Location Services:
    • Check that Location Services (the main setting at the top) is turned on.
    • In the list of apps beneath, check that Apple Watch Workout is set to While Using.
    • Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.
    • If the settings are already enabled, try briefly turning them off and then back again.


Reset your existing calibration data and recalibrate your Apple Watch:


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist:

  • If your Apple Watch is worn too loosely, it can believe that it has been removed, causing activity to not be tracked.
  • For the best performance from your Apple Watch - including the most accurate readings from the heart rate sensor, which is used continually during workouts - be sure to wear your Apple Watch snugly (but not too tightly) during your workouts.
  • Apple suggests tightening your Apple Watch band before workouts and loosening it again afterwards:


To record any specific fitness activities, be sure to use the Workout app (or a third-party app that shares data to Health) and to choose the activity type that most closely matches your workout, including choosing Other for workouts that are neither included within nor sufficiently similar to those in the main list. This enables your watch to use the most appropriate sensors and data sources when tracking results.


More information:

Use the Activity app on your Apple Watch - Apple Support

Work out with your Apple Watch - Apple Support

Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support

Exercise ring not closing

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