Audio Player isn't working on iphone

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Level 1

4 points

Audio Player isn't working on iphone

Hi there

I have been facing an issue regarding my audio player on iPhone 5s.

The day i updated my software to 11.0.1 and then to 11.0.2 and now 11.0.3(15A432) I cannot play any audio file (mp3) from my audio player.

i have tried deleting the audio files and again syncing it with iTunes.

But as soon as I open the audio player on phone it shuts down automatically.

Have no idea what is causing this and how i should proceed.

iPhone 5s, iOS 11.0.3

Posted on Oct 20, 2017 3:41 AM

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Answer 1

sterling r

Community Specialist

Oct 20, 2017 4:06 PM in response to juna_id

Hello, juna_id.

Welcome to Apple Support Communities.

I understand that since updating to iOS 11.03 you're unable to use your Audio playing to play your music. To help me out would this be a third party application or the Music App for iOS? I would follow the steps in this article: If an app you installed unexpectedly quits, stops responding, or won’t open

Let me know if this helps.

Thank you for using Apple Support Communities.

Cheers!

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