How do i stop my Apple watch from receiving phone calls?

Question

Level 1

10 points

How do i stop my Apple watch from receiving phone calls?

As a Uber driver in Brisbane Australia, I use my iPhone 7 Plus to receive phone calls from my Uber Driver App via a Jabra Bluetooth headset. However whenever there is an incoming phone call, my new Apple Watch 2 rings instead and allows me to either Accept or Reject the call. If I accept then I have to talk via the watch and if I reject, I lose the call.

This is hard to do when I only have about 15 seconds to answer and I'm driving in 6 lanes of traffic, plus it's just too hard to hear. Please does anyone know how to turn off and not accept phone calls via my Apple Watch without disabling the other watch apps. Hopefully this is the right community to ask this question.

Thanks

Kevin

Apple Watch Series 2, iOS 11.0.3, Used with Apple iPhone 7 Plus

Posted on Oct 21, 2017 12:05 AM

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Answer 1

ZintainUSA

Level 5

6,537 points

Oct 21, 2017 11:39 PM in response to UberKev

If you answer the call using your phone instead of your watch, it should direct the call to your headset instead of the watch...If you answer the call with your watch, then your watch accepts the call and audio goes through the watch. This should be helpful if you still want to receive calls on your watch when you're not driving for Uber....However, if you never want to accept calls on your watch, you can use the above mentioned method.

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Answer 2

Oct 29, 2017 7:07 PM in response to UberKev

Hello, give this a try and see if it solves your problem. Open the Watch app on your phone, scroll down and select Phone, at the top select Custom. Beneath Alerts turn off everything, and beneath Ringtone turn off everything.

I hope that helps!

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Answer 3

UberKev Author

Level 1

10 points

Oct 29, 2017 6:38 PM in response to woollenwicce

Hi, thanks for your reply and sorry that I haven't been able to reply sooner. Ive actioned your recommendations and tested it using Google Maps by having my partner phone me from her Smartphone. It worked just fine but as Uber has their own App similar to Google Maps, I will not know until I drive again, as I only drive for Uber on a casual basis. I will let you know the result after the next customer phones me. Thanks again.

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Answer 4

UberKev Author

Level 1

10 points

Oct 29, 2017 7:14 PM in response to ZintainUSA

Thanks for your prompt reply. Sorry I haven't been able to get back to you sooner. I haven't actioned your solution as I chose to try the one provided by woollenwice. However, I won't know how well it works until after I drive for Uber again. If the other solution doesn't work, then I will try what you recommend and let you know accordingly. Thanks once again.

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