iPhone 8 screen will not turn off automatically when not being used
iPhone 8 screen will not turn off automatically when not being used unless right hand button is pressed.
iPhone 8, iOS 11.0.3
I have done this but after two weeks it reverts
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User profile for user:
brenden dv
User level:
Community Specialist
Hello and welcome to Apple Support Communities, derekfromcoleraine.
If I understand your post correctly, you have to manually press the Sleep/Wake button to lock your iPhone as it is not automatically locking. I'd like to help.
Let's take a look at the setting that can affect this feature. Tap Settings > Display & Brightness > Auto-Lock and see which amount of time it is currently set to Auto-Lock after. If you have Low Power Mode enabled, Auto-Lock will be automatically set for 30 seconds. For more information about Low Power Mode, see this article:
Use Low Power Mode to extend battery life on your iPhone
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
125 replies
This is really a problem. No matter what time duration I set, my IPhone 8 does not auto-lock.
This problem should NOT be marked solved. It keeps occurring on many people’s phones as noted in the many responses in this thread. PLEASE FIX.
Having the same thing it starts after sometimes of restarting my phone please fix this apple
Same problem also. Worked fine on my 8 for a few weeks now nothing will get it to automatically lock. Such a major security issue. Should NOT be marked as solved. Please fix Apple.
I have the exact issue and reading this post in the past solved the issue after restart. But lately I have seen it reoccurring again.
@apple support: what is the resolution?
Having the same problem. Should not have to shut down so frequently to fix. Apple please create an update to repair this issue.
Same here, I bought iphone x. It won't shutoff for minutes and minutes until I manually do so.
Sahar_abouyi
The update has not seemed to cause any issue with the apps you listed. As mentioned just double-click the Home button to bring up the app switcher and swipe up on the app giving you issue.
My home screen doesn’t shut down automatically to the lock position. Must use the lock button.
I don’t like that this is marked “solved” when it is definitely not solved. I know how to check the auto-lock. It’s set to 1 minute. It doesn’t lock.
Same issue for me, too. I've had my phone for about 2.5 weeks now (8 Plus), and I noticed a few days it ago it had started to do this. I just now restarted and now it seems to work again, but this is very concerning, especially after reading the other comments about how it appears to be a recurring issue after every 10-12 days. Obviously, a major security issue, and I hope Apple will come up with a solution.
I have the same problem with my iPhone 8. Yes, a restart fixes it temporarily but it always comes back.
I have the same issue also. I just rebooted it and it worked, but in a few days it will not go to sleep mode again. Please fix Apple!
iPhone 8 screen will not turn off automatically when not being used