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Why can’t i download game pigeon?

when I go to the App Store and search up game pigeon it’s shows up as “get”, when I click “get” it makes me type in my password as if I wasn’t signed into my Apple ID. once I sign in it starts to download and then it stops and says “get” again

Posted on Oct 26, 2017 2:04 PM

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Posted on Jan 5, 2018 7:40 PM

I have run into the same problem. i recently got an iphone x, and i switched my apple id but i do not have any problems downloading or reinstalling other apps. whenever i go to download game pigeon it says it’s starting to download and then stops. it has nothing to do with my internet connection, and i am getting quite irritated! i would appreciate someone from apple answering to help fix this issue please!!!!

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Question marked as Top-ranking reply

Jan 5, 2018 7:40 PM in response to amandal80

I have run into the same problem. i recently got an iphone x, and i switched my apple id but i do not have any problems downloading or reinstalling other apps. whenever i go to download game pigeon it says it’s starting to download and then stops. it has nothing to do with my internet connection, and i am getting quite irritated! i would appreciate someone from apple answering to help fix this issue please!!!!

Nov 6, 2017 4:57 AM in response to Bayleigh11

Hello and welcome to Apple Support Communities, Bayleigh11.
If I understand your post correctly, you're having trouble downloading an app from the App Store on your iPhone. I'd like to help.
Here is an article you may find useful:
If you can't connect to the iTunes Store, iBooks Store, or App Store

1. Check your connection

Make sure that your device is connected to the Internet. Try using an Internet browser to connect to any website and see if it loads. If it doesn't, use another device on the same network to see if it can connect to any website. If no other devices can access the Internet, turn your Wi-Fi router off and then on again to reset it. If you still can’t connect to your Wi-Fi network, contact your Internet provider for more help.

If you use cellular service to connect to the Internet on your iPhone or iPad, make sure that you have cellular data turned on for the iTunes Store, iBooks Store, and App Store: Go to Settings > Cellular, and turn on Cellular Data. Learn what to do if you still can’t connect to the Internet.

If that doesn’t fully resolve the issue for you, do you mind providing the version of iOS on your iPhone?​ Are you having this issue with any other apps or updates?
Thanks for using the Apple Support Communities. Take care.

Jan 26, 2018 2:47 PM in response to Bayleigh11

I had this problem too I spent 3 hours on the phone with the most helpful Apple Advisors to fix the problem (before you do anything, backup your iphone and make sure at the bottom of the backup screen it says last backup and the time your backed it up b/c sometimes it can fail so look out for that) You have to turn off any restrictions on your iphone. If you forget the code, sync all your data to the cloud and factory reset the phone on itunes(you need a computer, it doesn't have to be an IOS computer you just need iTunes installed to do this) Hold down the home and power buttons when at the home screen. Wait until you see the charger icon and the itunes logo. Let go and follow the proccess on itunes on your computer. Then, go to apps and data and set up your phone as a new phone. Sign into you Apple ID and go into accounts and passwords and add any accounts you may need for your phone. Then download all your apps including Game Pigeon. If you think you may need any assistance call or text Apple Care and ask to talk to an advisor. They'll be more than happy to assist you.

Why can’t i download game pigeon?

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