Dolby Vision Flicker with Apple TV 4K

Having an issue whenever I output my Apple TV 4K in Dolby Vision 4K 60hz or 50hz- I get a very quick flicker (almost like a second image of the screen superimposed over the main image, but slightly shifted and discolered).


It it happens very quickly once every 30 seconds or so and is most noticeable on the main menu screen (but also happens during video playback). It only happens in Dolby Vision output. 4K HDR and 4K SDR are fine.


Im running on an LG OLED55E7P. I’ve tried multiple HDMI ports on the TV and multiple HDMI cables. Also running the latest LG software (4.70.07). Haven’t been able to figure out a solve.


Here is a video of the issue (most noticeable if you look at the Apple Music icon on the screen): https://youtu.be/ORGrnFdHnCs

Apple TV 4K, iOS 11

Posted on Oct 27, 2017 5:44 AM

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Dolby Vision Flicker with Apple TV 4K

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