You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I'm running High Sierra 10.13 on a MBP 15 Late 2011. In Mail Version 11.0 (3445.1.7) whenever I have multiple emails in a thread (i.e., replies) the preview screen is black. I have to individually open up the emails to view them. This doesn't behave the same way on my (slightly) newer MB Air. This is a major PITA . . . Any help/suggestions?
Bill
MacBook Pro, macOS High Sierra (10.13)
Choose Apple menu > System Preferences, click Displays, then click Color.
Click Calibrate.
Display Calibrator Assistant walks you through calibrating your display, then creates a calibrated color profile.
When the display profile is ready, it’s automatically assigned as your display’s color profile.
macOS Sierra: Calibrate your display
You mentioned that you're running macOS 10.13. Have you updated to 10.13.1 yet? This update doesn't necessarily include a fix for the specific issue you're experiencing, but it's always good to be running the most current software version available to ensure all of your apps run as smoothly as possible. View steps on how to update here: How to update the software on your Mac. Test out Mail in a new user account and in safe mode using the steps we previously provided if the issue persists, and let us know what the results are.
Cheers!
Agreed. I think the true fix for this is the calibration, but still leaves the unanswered questions of why.
With 10.13.2 it seems to be solved. At least for me for now. I will report back if the problem returns.
Same issue here. Macbook Air 2011 connected to external monitor. Actually it is not only about previews but even when opening multiple mails.
Mac Mail preview is black
