You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch paint is chipping in itself

When took to Machine they said maybe can repair or unable to repair

Posted on Oct 30, 2017 9:06 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2017 1:58 AM

Hi


Unless the issue is due to a manufacturing defect, cosmetic damage is not covered under either Apple's Limited Warranty or AppleCare+.


If the issue is not covered under warranty, then your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service.


I suggest that you contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your Apple Watch inspected and to establish any available service options, likely timescales and cost:



To avoid further damaging the casing and to ensure that your Apple Watch maintains all functionality, Apple advises that you should not polish or buff your Apple Watch with abrasives.

1 reply
Question marked as Top-ranking reply

Oct 31, 2017 1:58 AM in response to Ruvinvasu

Hi


Unless the issue is due to a manufacturing defect, cosmetic damage is not covered under either Apple's Limited Warranty or AppleCare+.


If the issue is not covered under warranty, then your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service.


I suggest that you contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your Apple Watch inspected and to establish any available service options, likely timescales and cost:



To avoid further damaging the casing and to ensure that your Apple Watch maintains all functionality, Apple advises that you should not polish or buff your Apple Watch with abrasives.

Apple Watch paint is chipping in itself

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.