Unknown characters replacing "i"

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Level 1

11 points

Unknown characters replacing "i"

I've been chatting with friends and a lot of us seem to have the same issue on our iOS 11 phones right now, in that the "i" key is continuously replaced in text with an A ! or A and unknown character. Is anyone else experiencing this? I spent over an hour trying to remedy the situation with Apple Support, but I think the issue is far larger than just my phone since others are dealing with this irritant. Any ideas on how to remedy this, or can I expect an update to undo the bug? See photo of chat with Apple Support after trying everything as far as Dictionary Reset, Phone Reset, Predictive text off, etc...

iPhone 8 Plus, iOS 11.0.3, null

Posted on Oct 31, 2017 10:51 AM

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Answer 1

Top-ranking reply

Community User

Nov 4, 2017 10:44 PM in response to MonaDib

I’ve been having the same problem and it’s been driving me crazy! The “I” shows up weird when writing on Facebook or Snapchat only. After reading this thread, I went to look at the predictive text, to turn it off. Mine has been off the whole time. I went to my settings-general-keyboard- text replacement and added the shortcut for “i” with “i “ seems to be working fine for me now.

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Answer 2

MHortik

Level 1

4 points

Nov 4, 2017 8:30 AM in response to MonaDib

This is happening to me too on several Apple devices. After several days thinking I made a mistake I found out it is also doing it to my husband! Apple needs to fix! They recommend turning off predictive text or using an alternative 3rd party keyboard till they come up with a fix.

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Answer 3

Tom Gewecke

Level 10

122,130 points

Oct 31, 2017 12:06 PM in response to MonaDib

Others have been reporting this, e.g.

Can’t type the letter I , showing up weird. A little box or the letter A and a question mark inside of a box.

Let Apple know about the problem via

http://www.apple.com/feedback

Nobody in the forums has any info whether or when Apple might fix this.

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