Black images in Safari

I have a problem with viewing images in Safari 11 (High Sierra).



Some pictures are rendered completely black.



I tried to disable the only two extensions I have but the problem is always there.



I noticed that images that Safari fails to display are in a gray color scheme. Will this be the problem?





Example: http://www.ilpost.it/wp-content/uploads/2016/06/marilyn-monroe16.jpg



in Chrome and Safari


User uploaded file


User uploaded file

Mac mini, macOS High Sierra (10.13.1)

Posted on Nov 1, 2017 3:29 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2017 9:56 PM

You helped me solve my problem with black images in Safari caused by a similar issue. I had set up a calibrated display profile in Sierra that apparently became corrupted upon upgrading to High Sierra (and Safari 11). Going into the Displays part of System Preferences, then selecting Color, I deleted my custom display profile. Although I could use the default Mac profile (which, by the way, instantly restored the missing images), I chose to make another custom profile using Calibrate (while holding down the Option key to get expert mode). So far, everything is back to normal.

16 replies

Nov 5, 2017 1:02 AM in response to Eric Root

Hi,

I also have same problem as sparkettaccio and I see that both have Mac mini (Mid 2011). I also did clean install of Sierra High and problem still exist, I didn't install any app before checking. On my MacBook Pro there is no that problem.


Here is mine report:


EtreCheck version: 3.4.6 (460)

Report generated 2017-11-05 08:57:22

Download EtreCheck from https://etrecheck.com

Runtime: 2:27

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Other problem


Hardware Information:

Mac mini (Mid 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

Mac mini - model: Macmini5,1

1 2.3 GHz Intel Core i5 (i5-2415M) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

2269WM 1920 x 1080 @ 60 Hz


Disk Information:

KINGSTON SUV400S37480G disk0: (480.1 GB) (Solid State - TRIM: No)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [APFS Container]: 479.89 GB


USB Information:

USB20Bus

hub_device

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Computer, Inc. IR Receiver


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Main (disk1s1 - APFS) / [Startup]: 479.89 GB (425.67 GB free)

Physical disk: disk0s2 479.89 GB (425.67 GB free)

(disk1s2) <not mounted> [Preboot]: 479.89 GB

Physical disk: disk0s2 479.89 GB

(disk1s3) <not mounted> [Recovery]: 479.89 GB

Physical disk: disk0s2 479.89 GB

(disk1s4) /private/var/vm [VM]: 479.89 GB

Physical disk: disk0s2 479.89 GB


System Software:

macOS High Sierra 10.13.1 (17B48) - Time since boot: less than an hour


Gatekeeper:

Mac App Store and identified developers


Startup Items:

noip2: Path: /Library/StartupItems/noip2

Startup items no longer function in OS X Yosemite or later


System Launch Agents:

[not loaded] 10 Apple tasks

[loaded] 182 Apple tasks

[running] 96 Apple tasks


System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 187 Apple tasks

[running] 105 Apple tasks


User Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-04) [Lookup]


User Login Items:

Spectacle Application

(/Applications/Spectacle.app)

Viber Application - Hidden

(/Applications/Viber.app)

iTunesHelper Application (Apple, Inc. - installed 2017-11-04)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

No-IP DUC Application - Hidden

(/Applications/No-IP DUC.app)

Backup and Sync from Google Application

(/Applications/Backup and Sync.app)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2017-10-25)


Safari Extensions:

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-11-04)

[enabled] Harakirimail - Wahlberg Research & Development - https://harakirimail.com (installed 2017-11-04)

[enabled] Polyglot - Yasuaki Uechi - https://github.com/uetchy/Polyglot (installed 2017-11-04)


3rd Party Preference Panes:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

32% WindowServer

17% com.apple.WebKit.WebContent

12% com.apple.WebKit.Networking

7% Safari

4% nsurlstoraged


Top Processes by Memory:

601 MB kernel_task

371 MB Safari

236 MB Backup and Sync

234 MB com.apple.WebKit.WebContent

204 MB com.apple.WebKit.WebContent


Top Processes by Network Use:

Input Output Process name

7 KB 10 KB apsd

8 KB 6 KB mDNSResponder

7 KB 4 KB AddressBookSourceSync

3 KB 1 KB Viber

3 KB 802 B netbiosd


Top Processes by Energy Use:

13.62 WindowServer

4.96 com.apple.WebKit.WebContent

3.32 com.apple.WebKit.Networking

2.04 hidd


Virtual Memory Information:

3.91 GB Available RAM

2.10 GB Free RAM

4.09 GB Used RAM

1.81 GB Cached files

0 B Swap Used


Software installs (last 30 days):

Python: (installed 2017-11-04)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-11-04 11:45:48 Backup and Sync.app High CPU use [Open] [Details]

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Black images in Safari

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