Slow Graphics Performance MacOS High Sierra

Am I the only one that witnessing horribly slow graphics performance

and high CPU usage in 10.13?


Any solutions to speed things up?


Youtube videos 1080p are jumpy

Quicklook of 3D models are horrible

System UI animations are jumpy

Very high CPU usage ("windowserver")

VMs are consuming 2X CPU as they did in 10.12

Had a Kernel panic twice already


Did Apple's graphics firmware/driver change destroy the performance of older models??

I can't trust the "updates" anymore. Both on MacOs and iOS sides. They are killing performance.



Using

2.3 GHz Intel Core i7

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 750M 2 GB

Intel Iris Pro 1536 MB

MacBook Pro with Retina display, High Sierra

Posted on Nov 1, 2017 10:43 AM

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Posted on Nov 19, 2017 3:45 PM

It seems that installing the NVIDIA driver works for me. Once installed you get a new NVIDIA preference pane where you can choose to use the NVIDIA driver or the bundled macOS driver. Worth a shot.


For macOS 10.13.0:

http://www.nvidia.com/download/driverResults.aspx/126157/en-us


For macOS 10.13.1:

http://www.nvidia.com/download/driverResults.aspx/126538/en-us

372 replies

Nov 2, 2017 3:12 PM in response to ParhamS

Hello ParhamS,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with your Mac and unexpected restarting. To help resolve this issue, please follow the relevant steps in this resource on your situation.


OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."


Cheers!

Nov 3, 2017 8:31 AM in response to Lexiepex

Thanks

Please notice in the diagnostic report the references to window server, metal and GPU

I really think its either a bug in driver/firmware or the new way MacOS is handling graphics doest work well with 3-4 year old MBPs

EtreCheck version: 3.4.6 (460)

Report generated 2017-11-03 08:55:27

Download EtreCheck from https://etrecheck.com

Runtime: 2:03

Performance: Excellent

Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013)

MacBook Pro - model: MacBookPro11,3

1 2.3 GHz Intel Core i7 (i7-4850HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 756

iCloud Quota: 42.00 GB available


Video Information:

Intel Iris Pro - VRAM: 1536 MB

NVIDIA GeForce GT 750M - VRAM: 2 GB

Color LCD 2880 x 1800

LG Ultra HD 2560 x 1440 @ 60 Hz


System Software:

macOS High Sierra 10.13.1 (17B48) - Time since boot: about one day


Kernel Extensions:

/Applications/Boom 2.app

[not loaded] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10)


/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (5.2.0)

[loaded] org.virtualbox.kext.VBoxNetAdp (5.2.0)

[loaded] org.virtualbox.kext.VBoxNetFlt (5.2.0)

[loaded] org.virtualbox.kext.VBoxUSB (5.2.0)


/Library/Extensions

[loaded] at.obdev.nke.LittleSnitch (4.0.3 - SDK 10.11)


Top Processes by CPU:

27% IP Camera

19% WindowServer

15% kernel_task

7% mdworker

6% mdworker


Top Processes by Memory:

2.31 GB WindowServer

1.30 GB kernel_task

973 MB IP Camera

599 MB com.apple.WebKit.WebContent

373 MB com.apple.WebKit.WebContent


Top Processes by Network Use:

Input Output Process name

1 MB 67 KB mDNSResponder

3 KB 1 KB netbiosd

0 B 144 B SystemUIServer


Top Processes by Energy Use:

29.38 WindowServer

26.48 IP Camera

20.94 com.apple.WebKit.WebContent

2.82 iTunes


Virtual Memory Information:

4.22 GB Available RAM

81 MB Free RAM

11.78 GB Used RAM

4.14 GB Cached files

0 B Swap Used


Diagnostics Events (last 3 days for minor events):

2017-11-02 13:48:09 Last shutdown cause: 3 - Hard shutdown

2017-11-02 13:43:01 WindowServer Crash

Cause: StartTime:2017-11-01 20:40:19

GPU:IG&NV

MetalDevice for accelerator(0x4bdb): 0x7fbb85339238 (MTLDevice: 0x7fbb88036a00)

MetalDevice for accelerator(0x4f2b): 0x7fbb851117e8 (MTLDevice: 0x7fbb8400ee00)

IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/P0P2@1/IOPP/GFX0@0/NVDA, Display-B@1/NVDA

IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/P0P2@1/IOPP/GFX0@0/NVDA, Display-A@0/NVDA

abort() called

terminating with uncaught exception of type std::__1::system_error: mutex lock failed: Invalid argument

2017-10-27 13:08:17 Kernel Panic

3rd Party Kernel Extensions:

org.virtualbox.kext.VBoxDrv 5.2.0

org.virtualbox.kext.VBoxNetFlt 5.2.0

com.parallels.kext.vnic 12.2.1 31315 (addr 0xffffff7f9a421000, size 32768)

com.parallels.kext.hypervisor 12.2.1 31315 (addr 0xffffff7f9a4d3000, size 217088)

org.virtualbox.kext.VBoxNetAdp 5.2.0

org.virtualbox.kext.VBoxUSB 5.2.0

Nov 5, 2017 10:06 PM in response to ParhamS

I'm experiencing very similar problems. Video performance is very very poor since I updated to High Sierra. Using an external monitor is virtually impossible as the system freezes up very quickly.


The update to 10.13.1 seemed to fix a memory leak in the WindowServer process in 10.13 (which was hogging more and more RAM) - I was hoping this would be the main culprit, but apparently not. In spite of that fix I'm *still* having significant graphics performance issues - and I don't even use any graphics-intensive apps (Photoshop, FCP etc).


Simple things like resizing windows is very laggy, watching videos on Youtube or similar periodically freeze/jump. Typing on this forum page is lagging too...!


I have filed a bug report with Apple hoping that they will see enough complaints to be able to do something about it, but haven't received any acknowledgement from them (4 days and counting). I encourage you to do so too, though I believe you may need a developer account: Bug Report - Apple


Posting here so that others might find this and add their specs if they are experiencing similar issues (or report on improvements in upcoming betas of 10.13.x etc...).


MacBook Pro (Retina, 15-inch, Mid 2014)

2.8 GHz Intel Core i7

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 750M 2 GB

Intel Iris Pro 1536 MB

Nov 14, 2017 11:00 PM in response to Grant Bennet-Alder

"if you had asked Users here, they would tell you to wait for at least the nn.1 release, and then upgrade only when you need the features offered."


So before I click on the upgrade button in Mac AppStore, I have to log in to Apple Support Communities, search to see if the update is working fine? This would be great tip for IT professionals that have to run tests before deploying. I'm just guy that watches YouTube.


I am very confused about your intension. If you would not like to help, and prefer to be sarcastic and demeaning, please do not participate.


... there is said to be a memory leak problem in graphics, fixed in 10.13.1, available a few days ago.


I tried 10.13.1 as well. Still same issues.


NVIDIA is very proprietary about the detailed operation of their graphics processors, insists on doing the Drivers themselves, and are almost always so late that they cannot be included with the main MacOS releases.


NVIDIA Users have gotten in the habit of getting them direct from NVIDIA, when they eventually become available.

I purchased a Macbook Pro made by Apple. The software and drivers are distributed by Apple.

I don't remember choosing NVIDIA vs any other graphics chip. If Apple releases updates to their software, compatibility is their responsibility.


And... yes. NVIDIA is notorious for this. And I had hoped Apple had gone through the testing of its software on all products its recommended for.


<Unrelated> Apple released iOS 9 for my old iPad 2. iOS annoys with constant notifications to update. So finally I did. It rendered my device useless. It now just a calendar. Turns out, iPad 2 doesn't have enough RAM for iOS 9. Again, software released without proper testing.

<End Unrelated>

Nov 22, 2017 11:54 PM in response to kecinzer-cz

Sorry to hear the resolution switch trick doesn't work for everybody. Thanks for the nVidia Web Drivers tip. I installed the drivers yesterday but today I got the massive slowdown again when using Photoshop :-/ (New version of PS didn't help either.) Resolution switch did the trick for me again.


I sent a proper bug report to bugreport.apple.com with included system analysis logs (I have a developer account), so hopefully that eventually helps...

Dec 5, 2017 11:42 AM in response to Grant Bennet-Alder

Grant,

Little Snitch is a wonderful, useful tool if PRIVACY is important to you.

Its not only about "viruses" it helps the user to have a picture of what websites apps do in background without looking at their code.

I strongly disagree with removing LS.

Kaspersky does seem unnecessary.


Jean,

As of today, there is no "solution" to this. Nvidia drivers seem to help some, but not others and Apple has not issue a fix for our problem. Metal 2 in MacOS 10.13 is not playing nice with our Nvidia chips that Apple itself put there.

Apple's QC leaves much to be desired post Steve Jobs.


If downgrade is a possibility, nothing beats it as the solution.

Dec 6, 2017 2:08 PM in response to ParhamS

I'm using a late 2012 iMac with an Nvidia GT 650M and I'm getting very close to downgrading it to Sierra, simply because the graphics performance has been nowhere near as good with High Sierra as it was before.


I was hoping 10.13.2 would resolve the performance issues, but it hasn't. Downgrading will be a HUGE pain in the *** as I will have to revert to an older version of my Library folder, losing changes I've made in apps since then, and may even have to have Photos.app redownload my entire library from iCloud as the Sierra version of Photos can't open the High Sierra version of the library.


I may hold out and see if 10.13.3 ends up fixing the issue. I have little hope, though; there has been little communication from Apple on this problem.


EDIT: I wonder if they'll even fix this, as only older Macs have the Nvidia GT650 and 750 series. Apple benefits if we upgrade, after all. 😝

Dec 11, 2017 10:56 AM in response to Grant Bennet-Alder

This has been the case for a long time, too.


As early as 2006-2007, I found ATI/AMD GPUs far outperformed Nvidia ones on my Mac Pro. Nvidia GPUs always had glitches and slowdowns when running GPU-intensive software (Second Life was a doozy) whereas Radeon was mostly trouble-free.


It led to my mantra: Always buy Macs with Radeon GPUs. I wasn't able to follow that mantra because no Macs with Radeon GPUs were available when that Mac Pro died, so I ended up getting this iMac. It has worked mostly well until High Sierra. Bah.

Dec 18, 2017 11:40 AM in response to Jimmyshortarms

Jimmyshortarms


if you are seeing these same issues back in Sierra, it is not a High Sierra problem, but a hardware problem in your Mac.


To cut the problem in half, do a screenshot of the screen when the problem is occurring. If the artifacts show in the screenshot, they are in the Display Buffer RAM. If they are NOT in the screenshot, they are in the rasterization and screen-display Hardware.


On your model Mac, main RAM is used as the display buffer, so problems in the display buffer are problems with main RAM.

an integrated Intel Iris Graphics 6100 graphics processor that shares memory with the system.

from:

https://everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-i5-2.9-13- early-2015-retina-display-specs.html


Unfortunately this RAM is not replaceable, but is soldered to the mainboard.

Dec 18, 2017 3:57 PM in response to Grant Bennet-Alder

Yeah I see what you are saying. It’s logical.


To put plainly. MacBook Pro was fine before high Sierra upgrade. MacBook Pro wasn’t fine after upgrade.


That’s pretty straight odds.


Then wiping and reverting to Sierra, whilst viewing a distorted screen - as the installation completion bar filled....the static / gpu distortion suddenly disappeared like it had been over ridden. Over the course of 2 weeks it worked perfect in Sierra. I did apply some Sierra updates in that time though.


Something has happened since the original install of high sierra. I don’t think it’s a coincidence that £1250 MacBook Pro has suddenly decided to malfunction in 2 years.

Jan 2, 2018 11:15 PM in response to ParhamS

Since i haven't seen alot of non nVid people chiming up:

I thought I'd throw out my symptoms:


10.13.2

MBP - 17in, Early 2011

2.3 GHz Intel Core i7

8GB Memory

Intel HD Graphics 3000 512Mb

AMD Radeon HD 6750M


All my owes happen with plugging in any external monitor.


When I let it boot, - it's fine.

Sleep and wake up - it's fine

Hook it up to a TV or 24' External Monitor - ....not fine.


it take about 2-3 mins for a noticeable slow down, but the Computer Fan starts "taking off" pretty close to the actual plugin moment.


While running Activity Monitor, I can see the kernel_task sky rocket.

- idle becomes 600%

- But when I start trying to acomplish anything, I've see the Kernel sit at 2000. (Doesn't this defeat the purpose of Percents?? How can one actually achieve 2000%?? *SMH* I digress... )

- if you then unplug the external, then the process will come back down, but the fan never stops over rev'ing. The only way I've found to shut the fan up is to reboot. (And sometimes that didn't help. I do suspect that this was because of the computer was actually running hot. I was trying to run all different scenarios, (attempting to be systematic). It was likely actually running hot when I was done testing. - I attempted a few other tests later, after it had been shut off a while, and the fan didn't kick back on immediately.


Hope this ends up helping someone:

I CAN live without a external for a while, it's just not very convenient.

Jan 24, 2018 2:44 PM in response to HellPf

One may indeed and hopefully at last. Meanwhile, through NVIDIA logs, i achieved an acceptable performance (workaround: install Cuda drivers / https://forums.geforce.com/default/topic/1028939/?comment=5248524). At the same time, the workaround created another problem, which lead to a complete reinstall of High Sierra and an intervention of second level support at Apple last Sunday. So since 48 hours, i was working at a normal speed.

Honestly, I hope going forward there will be no issues. I'm going to give that iMac to somebody else.

Out of desperation, i have now an iMac 2017 with i7, which has fortunately no NVIDA. My MacBook fortunately was never affected by this episode.

Meanwhile, at least the agents have knowledge and can offer fixes to this issue. That was not the case when the drama started Mid November, ie two months ago.

Jan 25, 2018 1:26 AM in response to cigame2

I also use FcpX and had to revert back to Sierra, after years of immediately upgrading to the next OS (which is not very professional and finally I paid the price).

I would appreciate if any other FcpX user can confirm it finally works with High Sierra. I doubt 10.13.3 does the trick as it is nowhere listed in the release notes.

Until then: Sierra is pretty solid 🙂

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Slow Graphics Performance MacOS High Sierra

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