You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 8 plus screen gets black shadow - post I hang-up an incoming call

Hi Everyone,


Am facing an issues with my iPhone and since last month I have made numerous calls to Apple support and they tried resetting etc but nothing worked until now.


The problem I am facing is as under:


Whenever I get a incoming call and I speak to the caller and hang-up, I observe that my home screen is pitch black. When I press a home button or swipe screen I get back my original screen with proper colours i.e. without any black curtain on it. I succeeded in capturing the screenshot and control center same is attached for reference.


Please suggest how to get rid of this. Until now it was happening once in a while and not for all the incoming calls. But today 2nd November it happened so far on all the three calls I received in morning.


My iPhone has standard wallpaper i.e. Apple default which came when i bought phone on 29th September 2017.


Please help.


User uploaded file

User uploaded file

iPhone 8 Plus, iOS 11.1

Posted on Nov 1, 2017 10:06 PM

Reply
3 replies

My iPhone 8 plus screen gets black shadow - post I hang-up an incoming call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.