My iPad has been hacked

Hi. Try a forced restart. Hold Sleep and Home buttons until you see the Apple, about 15 seconds. Then do the following:

Force quit Safari from the app switcher.

Also force quit any unfamiliar apps.

Settings > Safari > Clear History and Website Data.

Then you are stuck.

If you erase the device, you must have your Apple ID and password to get past activation lock.Do you have a proof of purchase for the iPad?

How are they holding your iPad for ransom? How are they hacking it, I mean how do you know someone is hacking it. If someone got your password and was able to gain access to your iPad, it sounds like you need to get into your account and change your password. If you can’t get into your iPad and you have access to your Apple ID, you can restore your iPad and then setup as new or You can restore from backup IF it was backed up before a PIN was placed on the iPad.

You have to go to the website to get your account back. You aren’t going to be able to do it on your iPad, and you will have pretty limited website support on your phone. You need to use something other than your iPad, but your phone MAY work. Not sure if you’ll be able to but if you don’t have a computer to use to go to the website then you can try and see what you can come up with.

ZintainUSA just posted a possible way. Try that.

You'll of course need another device to try it from.

Your going to have to get into your Apple ID on the website. You aren’t going to be able to use your i

Ad till you get access back to your Apple ID.

Again, do not respond to a crook. He or she will get $100, and you are extremely likely to get nothing in return.

GentleHands wrote:

My iPad is now disabled for 1 hour.

Does this mean you tried your existing passcode multiple times and were told it was incorrect?

You must have had a passcode previously, or they could not have accessed your iPad this way. You must also have Apple's 2FA on your Apple ID. Was this iPad a trusted device? Did you get 6 digit verification codes sent to it?

If you succeed in getting back into your account, do two things. First, give it a MUCH stronger password than whatever you were using before. Then unlock your iPad.