Can't delete Maps history. It keeps coming back.

As the title says. Every time I swipe right and remove some of the entries in my Maps history, they just appear in the list again. There's 5 of them. Can't remove any of them on either iPhone or iPad, both running iOS 11, but I first noticed this when both devices ran iOS 10. It's not OS version specific, it's like it's saved in the cloud and it keeps restoring the entries when I remove them.

iPhone 7 Plus, iOS 11.1, null

Posted on Nov 4, 2017 7:38 AM

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Posted on Nov 20, 2017 1:17 PM

thanks for your suggestion...but it did not work for me.


I tried going into Settings>AppleID>iCloud. Under "Apps using iCloud" I toggled Maps to "off" on both my iPhone and iPad. Then I went back to Maps and all the magically reappearing locations that I tried deleting several times were gone on both the iPhone and the iPad. I then repeated the process and toggled the Maps app to "on."


so far, none of the addresses that would constantly reappear after deleting them have reappeared. I tried entering a new address and selecting directions for it, then cancelling and deleting and that worked successfully. Old addresses that automatically would reappear after deleting them have not reappeared...so far.

50 replies

Feb 21, 2018 10:47 AM in response to PupsMcGrups

By way of follow-up...


Followed up with Apple (iPhone support) via email. Got a response that said this is a known problem and it would be fixed with the next release of an iOS update. An iOS update showed up today and the problem persists.


Decided to call Apple again, but go through iCloud support. Advisor and then senior advisor were vexed by the problem and were kicking it up to engineering.


This seems to be an iCloud problem because the problem persists in Maps in Mac OS and iOS. Unfortunately, there is no Maps app on iCloud.com. And the ONLY thing that works on the iPhone to make these addresses stay deleted is turning off Maps in iCloud in iOS.

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Can't delete Maps history. It keeps coming back.

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