ringtones and iPhone X

I cannot seem to transfer custom ringtones from my iPhone 7plus to my iPhone X using iTunes. Is there a solution for this?

iPhone X, iOS 11.1

Posted on Nov 5, 2017 11:44 AM

Top-ranking reply

AndyMan

Level 1

63 points

Posted on Jan 15, 2018 10:02 PM

I found a quirky solution. I was getting an error message that my iTunes/iPhone was not authorized to play my old ringtones, so it would not transfer them to my iPhone X via the recommended method (drag/drop or copy/paste into Device > Ringtones). These were ringtones made back when iTunes let you make your own. I could figure out no way to authorize them.

SOLUTION I FOUND:

In Finder, control-click on a compliant .m4r file (<30 seconds, etc.). Select Open with > QuickTime Player.
QT Player will give you an error message that you must authorize your computer to play the file and give you an option to go to iTunes to authorize it. Do that.
Once in iTunes, it will ask for your AppleID password to authorize. Enter it.
You'll now be told you've already authorized this computer for iTunes (duh).
Now - double-check in QuickTime Player and that m4r should play.
NOTE: I only had to do steps 1-4 ONCE, and it solved the issue for ALL other .m4r files. I didn't have to do this process for each ringtone file - just the first one.
You can now drag/drop or copy/paste all the .m4r files that didn't work into your device through iTunes > Device > Ringtones.

Hope this works for others.

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22 replies

Syconia

Level 1

4 points

Jan 4, 2018 4:36 AM in response to mamboking88

I am experiencing the same issue. Some of the custom ringtones I've created work and appear on my new iphone X. Others appear in itunes with a duplicate that is greyed out and has a dotted circle to the left. These are the ones that do not appear on my iphone. I tried deleting them in itunes but the command (by right clicking on the ringtone) will not be accepted.

Does anyone have any suggestions as to how to solve this issue?!

How do I delete these ringtones from itunes?

Kariminc

Level 1

20 points

Nov 30, 2017 4:13 AM in response to Bob Morton

How to Create Ringtone Options for Apple iPhone X

Dec 16, 2017 1:00 AM in response to Bob Morton

amin

Dec 18, 2017 6:23 PM in response to Abdy

does this really work?

I would really hate to delete all the ones I have loaded and then not be able to get any of them back.

It also just seems rather crazy to have to do it this way.

Thanks!

leeltd

Level 1

11 points

Dec 23, 2017 1:03 PM in response to Abdy

Thanks Abdy. Your recommendation worked. I really hope Apple brings back ringtone management back to iTunes.

Feb 9, 2018 9:10 PM in response to Leanne_68

I have a question tho, apparently I cannot copy/paste the ringtone I want for my iPhone X, what would be some possible fix for this issue

Abdy

Level 1

6 points

Dec 20, 2017 2:39 PM in response to Tiggerandpuh

Just make sure you don’t copy or drag the wrong kind of file to your iPhone X. Just “m4r” extension and it must follow the rules set for ringtones by Apple (maximum 40 seconds long). I’ve used the steps I explained for my iPhone X more than once without a hitch. You need to put them in the ”Tones” folder in “On My Device” section, don’t put them in the “Setting” section.

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ringtones and iPhone X