iPhone X weak cell signal

I found a solution.. call your wireless provider and ask them to switch/route your voice on 3G instead of VOice over LTE(VOLTE). This instantly boosts your call signal strength... the network currently cant handle the switch between VOLTe to 3G and back.. just keeping it on 3G keeps it clean for the voice.. this does not affect data LTE.

Check with your carrier and see if there is any temporary service issue or tower problem in your location.

If there is not, test the phone in some other locations and the problem continues to occur take it to the Genius Bar for evaluation.

I was also having this problem with my iPhone 8x and AT&T service. I turned LTE off and my signal strength went from 2 bars to 5 bars. I’ve seen no degradation in data speed. I can view a YouTube video with no degradation and my News app is now significantly faster.

Yes I had the same issue and when I took my case off it worked just fine! What brand of case are you using?

I had the same problem I took my phone case off and it started working just fine! Do you have a case on your phone?

Thanks for the idea. Switching LTE off immediately took me from 1 bar to 5. What gives with this?

Are you on LTE? Try changing your LTE settings to "data only" - that worked like a charm for me.

I have no idea if this was just my main issue, but I experienced the bad reception too! However, when I took my phone case off, it was perfectly fine. My phone case is just plastic so I’m curious of how this could occur. Not sure if this will be the same for you, but it’s worth a shot!

I'm having the same problem. I took my new iPhone X to the genius bar and all they did was run a diagnostic on the phone and tell me that there was no hardware issue, so it must be a carrier issue. Luckily, I was able to return the phone because I was within 14 days of purchasing it at the Apple store. I then bought a new iPhone X, and three days later, and it's having the same weak signal problem. It almost always goes to 4G in places where I previously had LTE, and it has one bar in places where I previously got two to three bars. My kids and my husband all have iPhone 6 models, and we can all be in the same location together where they get bars and LTE, and I get nothing with my $1149 phone. Therefore, I'm returning the X and going back to my older iPhone 6 Plus, and I'm seriously looking at the Samsung Note 8. For over a thousand dollars, I expect the phone to work!

I took mine back to the Apple store too, where their diagnostics showed that the iPhone X in a few days had dropped four out of thirty calls that they acknowledged were the fault of the phone. Then they told me that that was below their 20% threshold and they would not normally consider it a serious problem! Pretty incredible!

Their diagnostics do not track failed call attempts... my phone had failed at least ten times to make calls in areas where I have routinely made them in the past.

In the end, they agreed to replace the X with another one, same model. The new one they gave me is no better. I'm considering also returning mine and going back to my iPhone 6s Plus which has been a great phone.

I've just discovered the same thing.

My wife and I were sitting across from each other in a coffee shop yesterday. She had a three-bar signal on her iPhone 6, I had a one-bar signal on my iPhone X. Over twenty minutes and a half-dozen attempts the problem remained and attempts to access web sites failed with can't connect, not online errors. During that time I turned off and turned on the phone; no change. Meanwhile my wife was surfing happily the whole time. At our home location an hour later we both had three bars.

My previous phone was a 6s Plus and the small handful of times we compared cell signals they were at the same level.

I have since replaced my Sim card as 2 degrees here in New Zealand suspected that was the problem, but sadly no change. I also reverted back to 3g which has helped just a little, but nowhere near as good as my 7+. I do hope APPLE check this out. It seems like it's a very big problem.

Have you 4G in your area ?

Same problem. In NZ and my reception on the iPhone x is poor- swap the sim card to my old phone 6 plus, no problems. Not a carrier problem. Common Apple.

I have the same issue, my iPhone 7 Plus signal was so good.. iPhone X is very weak and sometimes drops the signal.. very poor.. don’t know what to do.. otherwise a good phone.. I tried resetting the network.. nothing really seems to be working..