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ALL apps damaged or incomplete

Every single one of my apps is damaged and cannot be opened(doesnt even show the icons, they are blank). I cant even access the the terminal (atleast the one way i know how, via spotlight). Sometimes textedit will open if i click a word document or media player if i try to play a movie. Other than that only my calender opens. Ive tried everything except reinstalling my OS. The issue is only on this user account, if i make a new one it works. This is the second time this has happened and the first time i just deleted my user and made a new one. I dont want to do that again. Please help!

Posted on Nov 6, 2017 5:24 PM

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Posted on Nov 7, 2017 11:26 PM

OK, well here's something else to try...


Based on your problems sounding rather similar to those in the threads I linked to earlier, and several others going back to El Capitan; most of which were seemingly due to a launchservices process crashing for one user, and resolved by removing several or even all files within /private/var/folders.


Since it's just one account, the whole folder approach seems unwise, so let's try to remove just the one in question; without too much Terminal.


I've tested this here on Sierra 10.12.6, the removed file is replaced as soon as the user logs in again. There may be no improvement for you, but it's fairly quick & easy.


-------------------------------------------------



Logout of the problem account if it's active.


Open this webpage in the good account.


in Terminal, from a working Admin account enter the following command :


su problem_account_name


substituting the actual problem account name for problem_account_name

If your problem account is named Dylan : you'll type su Dylan then press enter/return


You should get a prompt for a password : enter the password for the problem account (it won't be shown on screen) then press enter/return. A new Terminal prompt should appear.


type the command id followed by enter/return : the output should confirm that you are working as the problem user (name should be in brackets, as below; the numbers aren't vital).


uid=502(Dylan) gid=20(staff) groups=20(staff)...


--------------------------------------------------------------


Copy the following text, and paste it into Terminal, followed by enter/return:


open `getconf DARWIN_USER_TEMP_DIR`../0


A Finder window should open, showing a folder named 0, and inlcuding a file name similar to

com.apple.LaunchServices-175-v2.csstore as well as some folders showing the 'no access' icon.


See the screenshot below :


User uploaded file


Select the com.apple.LaunchServices... file & trash it, providing an admin name/password when prompted by Finder.


go back to Terminal, type the command exit followed by enter/return


Restart the computer, and try to login to the problem account.

16 replies

ALL apps damaged or incomplete

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