I have had troubles with hackers

I pad pro , third time now with facebook Apple ID google and gmail , just so inconvenient etc

Posted on Nov 6, 2017 6:30 PM

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Question marked as Top-ranking reply

Posted on Nov 7, 2017 6:47 AM

If your accounts are being hacked, it most likely is not people compromising your computer itself. You might want to run Malwarebytes, though:


Malwarebytes | Free Cyber Security & Anti-Malware Software


The developer is a long time forum member.


While clearing Safari caches is a can be useful, if people are hacking your accounts, they don't need access to Safari or anything on your computer. They start with your email address and go from there. You need to make sure that you're using strong passwords and two-factor authentication on all of your major accounts. Make sure that your Facebook password is in no way similar to any of your other passwords.


Two-factor authentication for Apple ID - Apple Support


https://www.google.com/landing/2step/


If you think that your Apple ID has been compromised, contact Apple Security:


If you think your Apple ID has been compromised - Apple Support


Contact Apple About Security Issues - Apple Support

12 replies
Question marked as Top-ranking reply

Nov 7, 2017 6:47 AM in response to Daimler22

If your accounts are being hacked, it most likely is not people compromising your computer itself. You might want to run Malwarebytes, though:


Malwarebytes | Free Cyber Security & Anti-Malware Software


The developer is a long time forum member.


While clearing Safari caches is a can be useful, if people are hacking your accounts, they don't need access to Safari or anything on your computer. They start with your email address and go from there. You need to make sure that you're using strong passwords and two-factor authentication on all of your major accounts. Make sure that your Facebook password is in no way similar to any of your other passwords.


Two-factor authentication for Apple ID - Apple Support


https://www.google.com/landing/2step/


If you think that your Apple ID has been compromised, contact Apple Security:


If you think your Apple ID has been compromised - Apple Support


Contact Apple About Security Issues - Apple Support

Nov 7, 2017 6:56 AM in response to Daimler22

Daimler22 wrote:


Well I am led to believe the first time they accessed information from app Facebook some how , but for some reason it’s only snow bowled from there , gmail was hacked too . It’s not the money issue

This sounds like it has nothing at all to do with your device(s) at all. Your accounts are being compromised. Do you use the same password for all? Do you use a strong unguessable password and keep it strictly confidential? Where possible (gmail for one) have you enabled two factor login or authentication? Do you manually type in passwords in public settings (e.g coffee shop, where someone could simply spy on what you’re typing)?


People hacking your online accounts often has nothing at all to do with any of the physical hardware you use personally. It has to do with weak or easily guessed passwords, password sharing or some other security breach with how you access those accounts.

Nov 6, 2017 8:35 PM in response to Daimler22

1st) Forward and report any emails stating such to reportphishing@apple.com

2nd) It appears there may be some malware that got downloaded on your device when visiting sites on safari or other browsers

Resolve: Clear cookies, cache, and history in safari on your iPad

Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch

Learn how to delete your history, cookies, and cache using the Settings app.


User uploaded file

Delete history, cache, and cookies

Here's how to clear information from your device:

  • To clear your history and cookies, tap Settings > Safari > Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  • To clear your cookies and keep your history, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.
  • To visit sites without leaving a history, turn private browsing on or off.

When there's no history or website data to clear, the setting turns gray. The setting might also be gray if parental controls are set for websites. To check your settings, go to Settings > General > Restrictions, scroll to Allowed Content, then tap Websites.User uploaded fileUser uploaded file

Block cookies

A cookie is a piece of data that a site puts on your device, so it can remember you when you visit again. To choose whether Safari blocks cookies, tap Settings > Safari > Block All Cookies.If you block cookies, some web pages might not work. Here are some examples:

  • You might not be able to sign in to a site using your correct username and password.
  • You might see a message that cookies are required or that your browser's cookies are off.
  • Some features on a site might not work.User uploaded file

Nov 6, 2017 8:41 PM in response to liv0123

This should stop this behavior. However, if it does not, you can download malwarebytes for ios and run the free version. It will scan and quarantine any other potential threats and related to your device.

I feel clearing the cache in Safari will resolve it though.

Also, do not forget to clear your caches in other browsers if you search via them as well on your iPad (chrome, for example)


Hackers are a pain! Always fishing for info 😠 but with a bit of cleaning up and prevention as well as awareness, you can stop the majority if not all

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I have had troubles with hackers

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