Problem with NetShade Application, cannot use the internet!

Good morning guys,


I have installed NetShade 7.1 vpn (and proxy) application for trial (10 days), and once in sudden the internet connection stopped! And I can’t use internet even after I removed the App!

Posted on Nov 6, 2017 10:27 PM

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Question marked as Top-ranking reply

Posted on Nov 7, 2017 4:59 AM

Perhaps the app was not properly uninstalled. Refer to its uninstallation instructions.


Uninstallers that actually work with complete effectiveness are rare. If you followed its instructions and your Mac still doesn't work, restore it from the Time Machine or equivalent backup created prior to installing it.



Here are some troubleshooting steps to follow for Safari, in no particular order:


For system-wide operational anomalies not specific to browser activity:


Use safe mode to isolate issues with your Mac - Apple Support

  • Determine if the problems exist in Safe Mode. Then, restart normally.


If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.


  1. Shut down your Mac.
  2. Load macOS Recovery by holding and r (two fingers) while you start your Mac with a third finger.
  3. At the macOS Utilities screen, release those two fingers.
  4. Choose Get Help Online.
  5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.


Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.


Needless to say, if you are using any non-Apple "anti-virus", "cleaning", "washing", or "Internet security" products, anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

1 reply
Question marked as Top-ranking reply

Nov 7, 2017 4:59 AM in response to iKHALEDM

Perhaps the app was not properly uninstalled. Refer to its uninstallation instructions.


Uninstallers that actually work with complete effectiveness are rare. If you followed its instructions and your Mac still doesn't work, restore it from the Time Machine or equivalent backup created prior to installing it.



Here are some troubleshooting steps to follow for Safari, in no particular order:


For system-wide operational anomalies not specific to browser activity:


Use safe mode to isolate issues with your Mac - Apple Support

  • Determine if the problems exist in Safe Mode. Then, restart normally.


If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.


  1. Shut down your Mac.
  2. Load macOS Recovery by holding and r (two fingers) while you start your Mac with a third finger.
  3. At the macOS Utilities screen, release those two fingers.
  4. Choose Get Help Online.
  5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.


Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.


Needless to say, if you are using any non-Apple "anti-virus", "cleaning", "washing", or "Internet security" products, anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

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Problem with NetShade Application, cannot use the internet!

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