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iPhone X - Black loading screen after unlocking?

Hi there,


I just got the iPhone X on Saturday and I've noticed that I when I unlock my screen (using the passcode), there is a black loading screen that shows up sometimes for a few seconds and then reverts back to the lock screen where I have to unlock again.


I have already tried resetting all settings. Then I tried a factory reset and the issue still persisted.


Anyone facing a similar issue or has a fix? Thanks.

iPhone X, iOS 11.1, null

Posted on Nov 7, 2017 3:43 AM

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Posted on Nov 18, 2017 9:35 AM

I have an iPhone SE and have been experiencing the same problem the last couple days. I do not have any kind of passcode set up, so when I press the home button to unlock my screen, it sometimes shows a black loading screen. Occasionally it will make me unlock my screen a second time and still have the black loading screen. No idea what is causing it, but I've tried resetting and setting it up as a new iPhone as well as restore from back-up and am still having the same issue.

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Nov 18, 2017 9:35 AM in response to Skzmi

I have an iPhone SE and have been experiencing the same problem the last couple days. I do not have any kind of passcode set up, so when I press the home button to unlock my screen, it sometimes shows a black loading screen. Occasionally it will make me unlock my screen a second time and still have the black loading screen. No idea what is causing it, but I've tried resetting and setting it up as a new iPhone as well as restore from back-up and am still having the same issue.

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Dec 12, 2017 2:31 PM in response to Skzmi

It is a shame to pay so much money and support Apple for so many years and this is happening.


With no reason at all, this just started to occur to my brand new iPhone X.


Restart, reboot, shutdown, update, back up, reset settings nothing works ..



It is a shame for me PERSONALLY to feel that I have paid so much money and have something that DOES NOT WORK .

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Nov 12, 2017 10:47 AM in response to Skzmi

same situation here. was on an app, and my phone autolocked after a minute and when i let in the passcode, it shows a black loading screen that runs for a couple of seconds then throws me back to the lock screen and i have to unlock again. i first thought it was the app i opened but it keeps happening even when i'm on home screen, autolocks and black loading page. it seriously is getting really frustrating.

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Nov 21, 2017 11:55 AM in response to Mrs.Senteno

I took it to the Apple Store and they said to update it to the latest software (one came out like an hour before I went) and that if it happens again, bring it back.


It did happen again, so I started to see if it would happen with face unlock and I haven’t seen the issue since.


I assume it’s a bug with the passcode unlock so I haven’t brought it back yet as there are no other issues with the phone and I don’t see the black loading screen anymore. I hope they address it though.

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Dec 14, 2017 11:45 PM in response to Skzmi

I’m Having the same trouble with my iPhone 6s and it’s still new. At first I thought it was related to an app but then it kept happening. I tried force closing all the apps and restarting the phone; it just delayed the whole process. At the start it would do that every 1 minute. Now it’s every 2-3 minutes or so. Very very very frustrating.

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Dec 12, 2017 6:19 PM in response to Skzmi

Same issue here, getting worse everyday. Restore and set up as new iPhone doesn't work. Hope someone can chime in on this issue.

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iPhone X - Black loading screen after unlocking?

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