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Bluetooth not available on Mac

Hi All,


After the upgrade to High Sierra a couple of weeks ago I started seeing an issue with Bluetooth availability. When the system is rebooted, Bluetooth comes up without any issues and everything is functional. After some time though, the bluetooth function on the Mac reports 'Not Available'. This happens at random (better said, I can't see a patern.. ), when actively working with the bluetooth trackpad. One second it works, the next it doesn't.


When that happens I need to connect a wired mouse to check details, but the only 'fix' is rebooting the system. Tried removing the plist for bluetooth and SMC reset as well, but so far the issue keeps coming back. Sometimes within hours after a reboot, other times a few day or even weeks before it re-appears.


I have not observed this issue when running on Sierra. This started after the upgrade to High Sierra.


This is happening on a MacBook Pro (Retina, 15-inch, Mid 2015). I have other macs on the same release not showing this issue.


Any suggestions how to fix this, as this is annoying, esp. when working toward a deadline and having to reboot the machine to get the functionality of the trackpad back..


Tx, G.

[Re-Titled by Host]

MacBook Pro with Retina display, macOS High Sierra (10.13)

Posted on Nov 7, 2017 3:41 AM

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Posted on Nov 20, 2017 9:02 AM

This worked for me: http://ntfs-formac.com/how-to-fix-bluetooth-not-available-problem-under-macos-si erra/


From Finder window, press Command+Shift+G to call “Go To Folder” function, then enter the following line:

/Library/Preferences/

2. Find and remove the both “com.apple.Bluetooth.plist” and “com.apple.Bluetooth.plist.lockfile” if available.

3. Shut down the Mac, then boot the Mac again after some a couple of minutes waiting.

“Bluetooth Not available” must be gone away and the bluetooth must work correctly now, and “Bluetooth Not available” must be gone away.

83 replies

Bluetooth not available on Mac

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