iPhone X speaker issue

Solved it!

1. Take a Backup.

(Just to keep Activity data. Use “decipher activity transfer tool” to clean the backup from the other data and keep only activity”.

2. Erase all settings and data.

3. Setup IPhone.

4. DONOT RESTORE FROM BACKUP.

5. Setup as a new iPhone.

This will solve the crackling problem

You can restore the activity data later using restore from backup as only.

Sorry, but iOS 11.1.2 doesn't address the buzzy speaker issue at all. All that 11.1.2 did was fix the cold weather issue and a Live photo issue.

I have a feeling that the person at the Genius Bar just told you that to get rid of you. I have actually been dealing with the top level of engineering at Apple regarding the crackling speakerphone issue, and they are sending me a brand new phone, and wanting my phone back so they can analyze exactly what’s going on with it, hardware-wise. So, I seriously doubt that it is a software issue.

Its a great news because Apple support is finally agere with me and all the other people it is faild produced! So if YOU have this issue call apple support and play this sounds for them and make them fix a replacement for you don’t do that by y

I called Apple support and told my problem and They setting up a replacement then i shipped it to Praha

Okay guys I found a solution for my particular unit if you dont remember Im the one who posted couple of days ago about having a better replacement with an almost no crackling speaker but it was there, so what I did was pressing firmly on the speaker grid with my nail from left to right like dragging my nail on the grid and it's gone for good this time finally a flawless device, just do it at your own risk im sharing this as it helped me out, goodluck folks !

iOS 11.3 fix the speaker issue. Install the beta and try.

U go to Apple.com and support and fall then and tell them the speaker issue

Greetings, drew893.

I see that the speaker of your new iPhone X is producing a crackling noise when you have the volume turned up between 80 and 100 percent. I'm happy to help.

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker -- Follow the steps provided in this support article.

Let me know how that goes.

Take care!

If you believe it is a hardware issue, please take your phone into your local Apple Store or servicer for diagnosis and/or replacement.

If you get any push back from the staff, compare your phone's behavior with that of a demo phone on the sales floor.

I'm sorry an earlier poster is having issues, but it is true that Apple products can in most cases only be serviced in the countries in which they were purchased for use.

Hello Everyone ! Apple has acknowledged the problem and their engineers are working on a fix as we debate on this issue !

They said it is a software issue and that they it will be addressed in the next iOS ! I will update if I get any more information!

I have been working with Apple at Executive Liaison level of support. I will be honest, and I have shared this with Apple, but I am about to toss in the towel. I have provided an example of the issue occurring to the engineers based on every set of criteria the engineers have requested. I have replicated the issue with non-native apps, native apps and as of this morning I have completely DFU'd my iPhone, setup phone as new with ONLY Apple native apps and recreated the issue. I am now having to setup my AW again due to this process.. not to mention my phone soon.

My Apple Support rep has been amazing but the engineers keep asking for more. I have voiced my frustration so we will see what happens.

My goal for all of this work.. plain and simple is in NO way to have Apple announce this issue to the public, but rather have a Support Solution in place for those that have the issue and bring their phone with the issue to Apple for Support. I am highly confident that the issue is on the 8, 8 Plus and X. Honestly, I enjoy testing but in this case I have pressed pretty hard on Apple as I think consumers who experience and recognize this issue deserve a solution.

--- Post Merged, Yesterday at 7:35 PM ---

I will say, with 100% honesty, that depending on how Apple responds will determine if my next phone is an iPhone. I may or may not share the full details of their response but how they go about addressing the issue will go a long way towards my decision to keep purchasing their products. I have owned every model of iPhone and never had one with what sounds like a busted speaker out of the box.

--- Post Merged, Yesterday at 7:48 PM ---

What I can share that I have learned.

The issue is a clipping, or crackle of the speaker. It seems to be caused by multiple audio/image files loading simultaneously.

The issue is much more significant on third-party apps as there are few native apps, even in combination, that cause the issue and the instance is 'quicker' as the primary and secondary audio don't play consistently.

Apps like Sky Guide or Sudoku Master Edition (or other apps with background audio constant plus secondary selection audio) are the worst.

In a native app scenario the issue is there but not as horrible. With native apps it's usually a quick clip but not on-going. However, in some cases if you keep doing certain things it will repeat in native apps... just less frequent.

A native app example - play a podcast that is light audio (for clipping to stand out versus some loud house music) and then open a Live Photo photo.. then long-press the Live Photo and you will hear the clip. You may have to open a few but it will eventually happen. I have also had the same issue occur if playing a podcast and opening articles in the News app.

The worst native app instance for me (has been hard to recreate) was when I was on a phone call, using speakerphone, and taking notes in the Notes app. It was clipping really bad as I typed.

Sharing because I think it's only right that some people who have been very frustrated better understand what may be the issue with their very expensive phone.

I went to the Genius Bar yesterday(11-16) and the guy told me it was a software issue like they had with the iPhone 7’s and to wait for Apple to fix it in a software update.

I also tried 3 different phones at the local store and all of them had this issue with the top speaker. It's very easy to reproduce on piano music.

Try making a phone call on the external speaker and set the volume to maximum. You will surely notice the distortion.

I, too, am having this same problem! When making or receiving calls on the speakerphone of my iPhone X, the audio quality is absolutely horrible! There is static, crackling and distortion — it sounds like the speaker is peaking. Plus, the overall volume is much softer than it was on the iPhone 7. I took my iPhone X back to the Apple store in Walnut Creek, California and they gave me a replacement, but the same problem occurred on the replacement. For what it’s worth, when the Apple Store did a full audio diagnostic test on my original iPhone X and the replacement iPhone X, the results for both phones came back as if there was nothing wrong with the phones. So, the audio diagnostic tests do not properly pick up on the horrible distorted speakerphone sound. Hopefully, Apple will realize that this is an issue and get it fixed, whether it is fixable through software or the phones have to be replaced. After all, beneath all of the glitz, these devices are telephones, and we should be able to hear the people we are calling with with some degree of clarity — especially from an $1100 phone.