iPhone X speaker issue

I’m the only one who is having problem with iPhone X speaker ? In particular I hear a cracke with the upper speaker when I reproduce some songs on Apple music or the ringtones such as ’Apex’ and ‘bell tower’ around the 80% and full volume ? Thanks for the help.

iPhone X, iOS 11.1

Posted on Nov 8, 2017 11:01 AM

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Question marked as Top-ranking reply

Posted on Mar 10, 2018 7:34 PM

Solved it!


1. Take a Backup.

(Just to keep Activity data. Use “decipher activity transfer tool” to clean the backup from the other data and keep only activity”.

2. Erase all settings and data.

3. Setup IPhone.

4. DONOT RESTORE FROM BACKUP.

5. Setup as a new iPhone.


This will solve the crackling problem


You can restore the activity data later using restore from backup as only.

187 replies

Jan 24, 2018 9:34 AM in response to Steffenpeders1

No it hasn't and Apple Exetuve has told me that it is normal behavior! Also apparently when I gave my iPhone X to the service center they just changed the Screen Module which contains the speaker (Receiver) and my battery has also degraded ! I wanted a new iPhone X but they haven't given me one !

Very Disappointed and Frustrated about this issue

Live in India !


What am I supposed to do now I don't know !! Apple hasn't given me satisfaction! Case still ongoing !


What about you? have you got a replacement iPhone X or have been told by Apple that you will get?

Feb 4, 2018 7:13 AM in response to Jeronimosr

Finally i did it. For the prize of the X (i return my unit to amazon and recover my money) i got de Pixel XL 128gb by 500 dolars, and nikon D5300 camera.. Apple products are being to cost so much, and if you want all the ecosystem (iphone, watch, computer) you have to put double or triple of your money . Im not rich, and i cant wait more time to apple fix the speaker issue

Feb 10, 2018 2:32 PM in response to Jeronimosr

I've seen all your comments, I get emails before they are deleted. And I'm sure you got emails telling you why they were deleted. Unless you are a senior executive with Apple you not posting any facts, you are posting speculation. And if you reread the Terms of Use you agreed to when you signed up here you cannot post speculation about products. But I'm guessing you never read them in the first place just like you didn't read the NDA for the beta program that you also agreed to.


But your theory has one huge hole in it from the very start: Why would any company plan to release any 10th anniversary celebration project, and give it X for ten, on the 11th anniversary of the product?

Feb 11, 2018 1:25 AM in response to deggie

Of course, they are speculations, but here, and in other places like macrumors, people talk about 4 or 5 replacements for problems in their Xs, and nobody says or does anything. It's strange. We are talking about a product of 1300 euros, with serious problems. And no, I have not received any email, but I've understood it the first time and I have not been asked.

Feb 16, 2018 8:16 PM in response to drew893

This issue is horrible. I am also facing this same situation. Went to service center in India and their diagnostic tests didnt capture any thing and they say there is no problem with the device which does not makes any sense as the issue still exists. I made the investment into a very expensive iphone and after getting this level of service I am carrying a faulty device everyday. Apple really needs to sort this out which they claim quality is their priority which seems to be degraded now. Low budget phones are much more better and dont carry such issues.

Feb 17, 2018 11:52 PM in response to drew893

I am residing in India,Jalandhar Punjab and using Iphone X 256 GB that nearly costs 1 Lakh INR. My mobile number is 9888190737. and Phone's IMEI is 356725086597376. I wanted to let you guys know that apple service in India is pathetic. I am facing the same issue with the speaker and I took my phone to apple service centre B2X which is in model town jalandhar and even after confirmation by apple service manager Mr.Satvir in the store for the problem he did not even provide me with a replacement device and instead he asked me to get 1 day used iphone repaired. Such a poor service I am getting even after spending 1 lakh Rupees. I am really tensed. as I am not getting any service here.

Please provide me with a solution.

Thanks & Regards

Anand Sharma

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iPhone X speaker issue

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