iPhone 8+ makes bad noise when home button is touched

I was using my phone earlier and I went to double click the home button to close out of some apps, and all of the sudden it made this loud sound every time I touched the home button (which...I have now learned you touch the home button a LOT). I turned all of the sounds off on my phone and it still made the noise. I turned my phone off and back on, and I made sure I had the iOS up to date. Nothing helped.


I was trying to open up an Apple chat with a genius representative when I absentmindedly went to use my phone and the home button stopped making noise! I have no idea what made it start/stop, but I tried searching da interwebz for some information about it and I couldn't find anything (cue panicking and frantically trying to get someone from Apple to ease my mind). I created an Apple account on this discussions website specifically to post this in case this awful sound/noise from touching the home button happens to anyone else with an iPhone 8+. I want you to know that you are not alone, and if you wait around you might get lucky and have that noise stop!


Here's a video of this horrendous sound: iPhone 8+ making noise when touching home button - YouTube

iPhone 8 Plus, iOS 11.1, null

Posted on Nov 8, 2017 7:31 PM

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Posted on Jan 12, 2019 5:15 AM

Hello! I had this same problem. Took it to the Genius Bar and they said this can be caused by two things: the Haptic engine screws need tightened (free of charge) or the screws need replaced ($59 out of warranty). When they took my phone back to work on it, turns out the screws were broken. They replaced my phone for free! I asked how the screws could break, which they said they don’t really know. Seems like may be a manufacture problem if they replaced my phone for free even out of warranty.

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Jan 12, 2019 5:15 AM in response to sjasenosky

Hello! I had this same problem. Took it to the Genius Bar and they said this can be caused by two things: the Haptic engine screws need tightened (free of charge) or the screws need replaced ($59 out of warranty). When they took my phone back to work on it, turns out the screws were broken. They replaced my phone for free! I asked how the screws could break, which they said they don’t really know. Seems like may be a manufacture problem if they replaced my phone for free even out of warranty.

Jul 7, 2018 9:16 PM in response to sjasenosky

I had the same problem. I had tried turning my phone on and off many times, at the start the sound would work then it would just die off, and the home button was clicking funny and making a strong cackling sound (as if there was a short connection behind the button). I had my apple lightning cord break this morning with the end still in it, and thats when the problems started...

I turned my phone off for say 5 minutes then turned it back off, started a chat with Apple and kept testing it and now it is working....

Not complaining, however I would like to know what happened, as my home button was also funny and now it is working properly.

Nov 1, 2018 10:58 AM in response to hope285

From Day 1, my iPhone was housed in an Otterbox Defender case, was not dropped or subjected to water damage. Upon presentation to AppleStore, where I removed from case, they observed that my iPhone still had to original thin plastic film still on the backside of the iPhone.......they ran their diagnostics, saw a few app/iPhone crashes and didn’t even bother to take it apart to inspect for damage.....knowing up front I took very good care of the phone. So they just swapped out with a new one.

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iPhone 8+ makes bad noise when home button is touched

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