Can't link Google Account to MacOS Sierra
Not able to link my Google account. Did all things suggested. HELP.
MacBook Pro, iOS 10.2
Apple Event: May 7th at 7 am PT
Not able to link my Google account. Did all things suggested. HELP.
MacBook Pro, iOS 10.2
Click on finder from the dock , Click on Go > Computer > Macintosh HD > Library > drag and drop Caches folder to the desktop .
Enter in user library macOS Sierra: Library folder
Drag and drop Caches and Cookies folder itself to the desktop .
Restart the computer from apple logo and configure the account Set up Mail with email accounts - Apple Support
Click on finder from the dock , Click on Go > Computer > Macintosh HD > Library > drag and drop Caches folder to the desktop .
Enter in user library macOS Sierra: Library folder
Drag and drop Caches and Cookies folder itself to the desktop .
Restart the computer from apple logo and configure the account Set up Mail with email accounts - Apple Support
How to enter in system library .
Click on finder from the dock , Click on Go > Computer > Macintosh HD > Library
Here you will find only Caches folder ( delete the whole blue folder firstly on the desktop ) .
Secondly how to enter in user library , the link is already posted above .
The method is click on finder > Go > you have to keep on pressing option key , in the column
This the screen shot of the column .When you press option key after Computer > Library folder will appear .
This folder is invisible .After that you will directly enter in user library .
From user library delete complete Two folders Caches and Cookies to the desktop .
Restart the machine and configure the mail account , once your are sure the mail is working delete these folders from the desktop into the trash , restart the machine and empty the trash .
Open mail application , take cursor on top left of the the desktop Mail > click on Add account .
A window appears select the round circle of google and click on continue .
Another window will appear , type your gmail address .
Click on next , it will prompt to enter gmail password , enter it correctly .
The mail application will get configured , again open mail application , you will see there are no mails after a while , they will start downloading ( the faster the network speed the better are results ) . Do not close the mail application as it will take time ( may be hours and it depends how many mails are on the server ) to download all of them .
See this article Set up Mail with email accounts - Apple Support
In the mail activity you will see like this , just an example let this blue line move to the dead end when all mails are downloaded this activity will stop condition mail application is opened , but if you quit the mail application in between the mails will download in less number .Also make sure connect your charger to the computer .
When you have completely downloaded all of your mails , go to system preferences - internet accounts check all the boxes of contacts , calendars , notes same way if iCloud account is configured check all boxes except back to my Mac .
Thank you for all your help, tygb.
With your help, I think I have solved the problem. In addition to following all your instructions, I also
I then reconfigured --successfully!-- the gmail account.
So far in the last couple of hours--fingers crossed--the password sign has not popped up.
Oh email communication! Apologies for letting my frustrations get in the way of what might be the answer to my problem! I have been noodling around the internet and futzing with this for well over an hour.
There was a very informative post that gave 3 ways to solve the problem. They didn't work. I also found this page: macos-sierra-internet-accounts-google-login-stuck.
Your kind input will be appreciated!
No don't put back them , they were corrupted thats the reason they were dragged and dropped to the desktop delete them to the trash , restart the computer and empty the trash .
Open safari and browse for few minutes , the folders will be created in system library and user library ( don't be panic sometimes they can take time ) .
Thank you for these helpful detailed instructions. I have followed them to the letter.
But when I restart (then empty the trash) and go to configure my google mail account I get the same situation. When I try to enter the password for my Google account the process does not complete.
I am trying to add a screenshot but am having trouble because this site keeps loading the image as a tiff even though I converted (or tried to) it to a jpeg.
Thank you. I just tested the issue using another user account. I did not experience the same problem. I was able to complete the configuration process.
So now, how to proceed. I do appreciate your help.
Can you elaborate again. You lost me after the first step to "drag and drop Caches filter to the desktop."
2nd step: "Enter in user library macOS Sierra: Library folder". --- I don't understand this step. Am I suppose to go to a certain Library folder? I already went to the Library folder in step 1.
3rd step: Drag and drop Caches and Cookies folder itself to the desktop. Is there one folder called "Caches and Cookies" folder or are they 2 different folders? Can't find them.
BTW, I'm using High Sierra.
My problem is I suddenly cannot login to my gmail account. Re-entering the correct passwords get me nowhere.
Thanks for your time and help
In user library there are many folders you have to select a folder Caches > drag and drop to the desktop , then go to the folder Cookies drag and drop to the desktop .
In the above screen shots user library is shown .
In system library there is always a folder Caches and Cookies folder never exists .So drag and drop caches folder to the desktop .
Don't mix up these two libraries , you have to first enter system library complete the task , then enter user library - complete the task , close the window .
Screen shots are clearly showing .
Hey Tygb,
Ive been following you instructions. However, there was no Library folder on my User Folder. Going through you screenshots I do not know what else I can do. I deleted the Caches folder from the system library but it did not do anything.
I am trying to follow your instructions but when I go to Library, I get 0 results when searching macOS Sierra: Library folder.
Should I proceed with deleting Caches folder?
Can't link Google Account to MacOS Sierra