Announce Calls

Question

M47.62 Author

Level 1

8 points

Announce Calls

IPhone 6s, 'Headphones and Car' is activated in settings but no announcement. Is there a fix or glitch?

iPhone 6s, iOS 11.0.3

Posted on Nov 10, 2017 5:33 PM

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Answer 1

AppleJoe

Community Manager

Nov 11, 2017 1:42 PM in response to M47.62

Hello M47.62,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to have your calls announced when using your iPhone with your car stereo. First, make sure your iPhone is up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your iPhone safe. Then restart your iPhone as iOS clears cached data and does other system optimizations when you turn your device off and on. Then check your settings at Settings > Phone > Announce Calls and make sure the Ring/Silent switch is in the Ring position.

Restart your iPhone, iPad, or iPod touch
Update the iOS software on your iPhone, iPad, or iPod touch

Cheers!

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Answer 2

AppleJoe

Community Manager

Nov 11, 2017 4:29 PM in response to M47.62

Thanks for replying, M47.62, and that additional info, it really helps! Next, use iTunes on your Mac or PC to backup and restore your iOS software to factory settings, as this process erases the information and settings on your device and installs a fresh copy of the latest iOS software. Temporarily setup your phone as new to test your issues, and then restore your backup and test the issues again.

How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch
Restore your iPhone, iPad or iPod touch to factory settings
Restore your iPhone, iPad, or iPod touch from a backup

Have a great day and thanks for using the Apple Support Communities!

Reply

Answer 3

M47.62 Author

Level 1

8 points

Nov 11, 2017 4:10 PM in response to AppleJoe

All of your suggestions were checked/done or verified, the phone still will not announce any calls. Even when switched to “Always” in settings, not on Bluetooth and not on the phone speaker either.

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