iPhone X shipping delays in Korea

You have two options. 1.) be patient and wait. Mine sat in China waiting customs clearance for 7 calendar days. Then went to Korea and onto Alaska in a 24 hour period. It’s now on its way to me from Louisville and will be here tomorrow. 2.) keep an eye on the stock at your local store which is refreshed every morning at 6 am. If they have the one you want, buy it and pick it up. Then return the one in mail when it comes. I went with option 2 because mine was stuck in China while my wife’s was being delivered yesterday. I had no idea when mine was going to come. Turns out I only had to wait 2 more days but I don’t regret the option I chose.

Take a look at mine. This is absurd. UPS has no clue what is going on. They told me its a customs issue. For a logistics company, they are not logical. So customs ships to china then to Korea and back to China and then back to Korea 4 times? Apple apparently checked on this for me and so called escalated my issue. Take a look at my tracking info below. Its like groundhog day for shipping.

I had a similar problem. My iPhone was due to arrive today. When I didn't see an update since Tuesday, I called UPS (A waste of time)....they referred me to Apple......also a waste of time. About an hour ago I received a notice from UPS that I should receive the phone on November 21. Now I have to reschedule an appointment in addition to staying home all day today. Apple said that Customs in Korea was the holdup.

Just checked UPS tracking and apparently my phone which left Korea at 11:07pm on 11/25 is now in Kentucky at of 1pm eastern time today.

A little bit of background from today. I ended up calling Apple this morning and asked to speak wth a supervisor. She was extremely nice and super helpful. She agreed that the tracking information looked suspect and put in process for an expedited replacement phone.

I just got an email from UPS 5 minutes ago stating my service has been upgraded for Saturday 11/25 delivery. 2 minutes later, I just received a call back from the same Apple supervisor letting me know she just got off the phone with UPS and that is how I got upgraded Saturday service. She is also leaving the replacement order just in case until I confirm my phone arrives tomorrow.

Moral of the story everyone, never be bashful to ask to speak with a supervisor when you have issues like this. This is your money and these products are not cheap. Always open your mouth and most good company's will help you out. This supervisor should receive a promotion as she has single handily kept me as an apple customer.

Under the UPS My Choice tab - "My Delivery Planner" calendar. For some reason there is more info there than on the tracking screen.

One of my two phones is in this same situation. I ordered two on Oct 27 3:10 AM EDT. One will be delivered today! The other one is sitting somewhere in Incheon, Korea with no delivery date. I too don't understand why it needs to go through Korea. The one arriving today went with a different route. It went from ZhengZhou, China to Shanghai, China, and then straight to Anchorage, AK. Based on some people reporting eventually getting their phones via Korea, it took around 4-5 days in Korea until they got shipped out to US. Some says that is because UPS don't have lots of planes in Korea. Not sure why Apple would allow such logistical mess.

I think mine is on the same pallet as yours. UPS told me will have to clear customs in SKorea as well as China and that there has been a delay on all Apple shipments. My original arrival date per UPS was Nov 21, then 22 now unknown. Apple (original arrival date Nov 24) told me I have to really on UPS tracking so no one can tell me when it will get here.

I doubt calling will help. I spoke to both UPS and Apple. UPS said all Apple shipments were being held up. Apple told me I had to check with UPS. I hope yours gets worked out. I got to touch my bro-in-law's today. Will definitely be worth it. Shipping has been a freaking nightmare tho.

Well, you aren’t seeing the whole tracking list. Ours left ZhengZhou, went to Incheon, returned to ZhengZhou, and back to Incheon again.

For anyone tracking the ping pong shipment, I believe it’s on UPS99. You can follow it on flightaware.com

Mine to. It will probably end up in China again though. However, I called Apple this morning and spoke to a supervisor. She agreed that the tracking made no sense and apologized. She actually started a replacement order for me just in case and if this once does end up getting delivered, she can just cancel the order.

Oh don't worry mine get sent back and forth three times between China and Korea. My initial schedule is the exact same as yours. Shipped on the 15th then got ping ponged. Ups initially said delivery date is the 21st but apple said the 24 from the very beginning. I have now received my phone. Received it on the 25th.

Yada, yada, yada. Mine went through Incheon also. Yours probably went to the same K-POP concert as mine. Took about 100 hours before it cleared. Then it went to Anchorage. Perhaps they all had to go that route due to President Trump's visit to Asia.

Oddly, I called Apple yesterday and they said to just be patient and that it’s in the states but hasn’t been updated. Then I called UPS and they said China is holding all iPhone X right now and they don’t know how long the delay will be.