iPhone X shipping delays in Korea

I ordered iPhone X on Oct 27, 3 am EST and it was shipped on 11/07/17.

After it arrived in Incheon, Korea on 11/08/17 at 7:40pm, I have not received any further update, it has been sitting there for approximately 78 hours, is this normal?

UPS World Expedite service commits to deliver in 4-5 days, the expected delivery from day it is shipped is 8-9 days.


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iPhone 8 Plus, iOS 11.0.1

Posted on Nov 11, 2017 8:23 AM

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224 replies

Nov 15, 2017 1:46 PM in response to jihui88

Disengenious since I ordered.

I wonder why Apple is shipping to Korea at all? Previous orders have gone from China to Anchorage.

I have been receiving emails from UPS with Bogus dates. I showed delivery for Nov 14, then one telling me before that. Then I called UPS yesterday and they told me it’s now tomorrow the 16th! She even promised me the 16th. Today I received another email that it arrived in Korea. Called UPS again, and now they don’t know when it will arrive at all But they do see the 16th but also know it’s in Korea. My package sat in China 4 days to clear customs. Why is customs taking so long Apple? Now 8 days later it arrives in Korea. I have been a loyal Apple customer since 1978 and stock holder. This order has been the worst I have ever experienced With Apple. From the midnight ordering until now this has been by far my worst experience with Apple! Apple has issues I don’t see being addressed. Maybe I have been too loyal...

Nov 16, 2017 11:02 AM in response to deggie

Yeah I get the process of shipping to their hubs, but its not efficient shipping if the shipping process has been 8 days now and the product is actually further away from me than when it started. Anyways, latest update on my phone: USP flight was late in Kentucky so not arriving today, not arriving tomorrow, but rather Monday (maybe).


ps. I will never pre-order from Apple again, that was counter-productive (regardless of sorry shipping process) 🙂

Nov 16, 2017 11:52 AM in response to jmdvnprt

That has to do with the UPS computers, plane availability, weather, airports, etc. Apple has nothing to do with it. But if you go to buy it on the first day of release and you have an outgoing personality it can be fun and you can meet a lot of new people. But buy a comfortable portable chair, charger, etc. now as you will be in line for about 14 hours or so. Or you can skip the first day, start a few days later, and get up early and check on what of the iPhone stock websites and go get in line early. You won't have to stand in line as long but you may have to do this several times.

Nov 16, 2017 1:22 PM in response to jmdvnprt

I am VERY disappointed in Apple. My iPhone showed it was to ship on the 8th, saw it ready for pickup. showed it was to be deliver on 14th now 16th, However, that's not going to happen because it's still in Korea. UPS tells me they have no clue why it went from China to Korea, nor when it will be leaving. Those I know that ordered 64k received them on the 3rd. Those of us that ordered 256k on time, got had. My feeling that Apple should have done as they have in the past, US ordered first then a week or 2 later they opened it up to another country. I believe they never should have taken any orders until they had inventory to deliver. God only know when my order will be leaving Korea, and why now are they going China to Korea, they didn't use too?

Nov 16, 2017 3:14 PM in response to jihui88

Same BS with mine here. Ordered on 10/27 at 3:08AM and still don't have it. Meanwhile Verizon Iphone X is at every Apple store around me in stock 64GB and 256GB. Just buy go and pick it up. What kind of BS is this? None for T-Mobile but Verizon is available, why can't I buy Verizon and use it on T-mobile if I am buying it outright from Apple and it's unlocked? Since when in US when you have money you can't just go and buy it if it's being sold?

Nov 16, 2017 3:59 PM in response to jihui88

The cost to ship to Korea...unload....then reload (double handling) has to cost more than a direct shipment to anyplace in the US direct from China. I think Apple has been playing the bunch of us. I believe they didn't have the inventory, but wanted to have the orders ( and the money). The whole launch of the iPhone X has been one of the worst in my memory.

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iPhone X shipping delays in Korea

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