iPhone X shipping delays in Korea

It's not a guarantee that your phone will go through Korea. My phone shipped from China, on November 13th. Spent a couple days sightseeing there, then went straight to Alaska, decided it was too cold there and immediately flew to Louisville, KY, where it lounged around for 2 days, then on to Jacksonville, FL for some fun in the sun over the weekend and was delivered to me in Tampa on the 20th. It never visited Korea.

I think mine is on the same pallet as yours. UPS told me will have to clear customs in SKorea as well as China and that there has been a delay on all Apple shipments. My original arrival date per UPS was Nov 21, then 22 now unknown. Apple (original arrival date Nov 24) told me I have to really on UPS tracking so no one can tell me when it will get here.

Mine looks the same as yours.

Apple says to expect it sometime on Friday, but I don't know.

According to UPS, its still in China:

I hope for your sake, that's reality. When mine hit Louisville, it vacationed there for two days, before heading to Florida. Tomorrow being Thanksgiving, might put a wrinkle in this for you, so prepare yourself for a possible Monday delivery as they don't deliver on Saturday for this type of international shipment.

I'm just glad it's in the US. Seeing it sitting in China for three and a half days then SKorea for 2.5 days without even an estimate or without a status at all. Apple has said all along Nov 24. If UPS hadn't listed the 21 then the 22 I wouldn't have been so annoyed. Monday is OK. Friday better. 🙂

I'm glad it finally left china.

WHY DOES IT NEED TO SIT IN CHINA FOR OVER A WEEK?

ARE THEY PLAYING WITH MY PHONE BEFORE IT CAN LEAVE CHINA?

Thanks UPS for the great information . . .

Oddly, I called Apple yesterday and they said to just be patient and that it’s in the states but hasn’t been updated. Then I called UPS and they said China is holding all iPhone X right now and they don’t know how long the delay will be.

Take a look at mine. This is absurd. UPS has no clue what is going on. They told me its a customs issue. For a logistics company, they are not logical. So customs ships to china then to Korea and back to China and then back to Korea 4 times? Apple apparently checked on this for me and so called escalated my issue. Take a look at my tracking info below. Its like groundhog day for shipping.

Mine is identical to yours...this is the most ridiculous logistical nightmare I’ve ever witnessed. Meanwhile 2 of my friends who live a town away...their phones shipped the DAY AFTER us with no pause in China, no stop in Korea, and they both got the phone Tuesday

It’s crazy. I’m calling tomorrow To find out whats going on. May just return and switch to Samsung. I don’t mind waiting but they already charged me the taxes and my first payment which ****** me off.

I doubt calling will help. I spoke to both UPS and Apple. UPS said all Apple shipments were being held up. Apple told me I had to check with UPS. I hope yours gets worked out. I got to touch my bro-in-law's today. Will definitely be worth it. Shipping has been a freaking nightmare tho.

Not yet. Calling back Apple today. They were supposed to get back to me. If I don’t get an answer today, going to demand an refund for my taxes and the first month payment and say screw it. I’ll try the Samsung.

Then apple shouldn't charge you until the phone is activated. Are they going to pro-rate the phone and refund me the week that I am waiting to receive the phone? Was the phone really shipped as it states or are they just trying to recognize revenue for before year end. For me, its not a spite thing, I am not an apple is the only product out there type of person. I have used the Samsung before as a bunch of my friends have it. It's not a threat, just a statement. A statement I have heard from other people so something Apple should take too lightly. I have no issue switching and trying something else. And you cant pass off the issues solely on UPS. If there are issues with the shipping company, Apple should look at other companies or to make it right with the customer. I am assuming this is causing them a ton of customer service issues that they would rather not have to deal with.

Also, I am not sure if you took a look at my tracking information. The frustration is trying to figure out whether this phone was actually shipped. Apple nor UPS can answer this for me, especially UPS, they are clueless. They have no idea what is going on. How does a phone go back and forth for times from china to Korea for a week. For over a $1000 phone, both companies should be able to give me an answer.

I would be frustrated too. So please don't think I disagree with your frustration. There really is no shipping service that is trouble free. I've seen many here suggest Fedex. I've had so many issues with Fedex and indeed there was a time when Apple used them. They don't anymore, likely because the shipping headaches they caused (though I have no proof that's why they don't use them). Your ping pong shipping history is odd for sure. My point is it will come and this will pass. As to your billing issues, Apple gets paid the minute the phone goes to preparing to ship. It's always been that way. I'm quite sure your carrier is not charging you anything as you have not activated the phone. But if you paid via the trade up program it would be normal you'd start to pay once your phone ships even if you don't have it in your hands.

TADAPPLE1023 wrote:

It’s crazy. I’m calling tomorrow To find out whats going on. May just return and switch to Samsung. I don’t mind waiting but they already charged me the taxes and my first payment which ****** me off.

Switching to Samsung because of UPS?

Good thinking.