iPhone X shipping delays in Korea

Please you guys are lucky it didn't get sent back to China like mine! mine went from China to Korea then back to China lol. very very very disappointed. probably the worst $1500 I've spent of anything.

Hi Thretris!

When did you get the update that it moved from China to Korea? I'm a few minutes behind your schedule and the last update I received was on the 17th showing its still in China. I'm schedule to deliver on the 24th too per Apple but I don't have an update that it moved to Korea. Maybe I'll get it later today...ugh!

Mine looks the same as yours.

Apple says to expect it sometime on Friday, but I don't know.

According to UPS, its still in China:

I'm just glad it's in the US. Seeing it sitting in China for three and a half days then SKorea for 2.5 days without even an estimate or without a status at all. Apple has said all along Nov 24. If UPS hadn't listed the 21 then the 22 I wouldn't have been so annoyed. Monday is OK. Friday better. 🙂

I'm glad it finally left china.

WHY DOES IT NEED TO SIT IN CHINA FOR OVER A WEEK?

ARE THEY PLAYING WITH MY PHONE BEFORE IT CAN LEAVE CHINA?

Thanks UPS for the great information . . .

I stayed patient (was a feat!!) but my phone finally made iit to Kentucky and is scheduled for the same delivery date that it had before it got stuck at customs in ZhengZhou. My watch was sent through fedex and didn’t go through all this. Customs was cleared in a few hours and it was delivered pretty quickly.

Mine is identical to yours...this is the most ridiculous logistical nightmare I’ve ever witnessed. Meanwhile 2 of my friends who live a town away...their phones shipped the DAY AFTER us with no pause in China, no stop in Korea, and they both got the phone Tuesday

It’s crazy. I’m calling tomorrow To find out whats going on. May just return and switch to Samsung. I don’t mind waiting but they already charged me the taxes and my first payment which ****** me off.

Not yet. Calling back Apple today. They were supposed to get back to me. If I don’t get an answer today, going to demand an refund for my taxes and the first month payment and say screw it. I’ll try the Samsung.

I get that you're frustrated. A couple of points though.

• Once the product is in the shippers hands, it's out of Apple's control
• We're all users here and Apple isn't reading these threads (except by hosts to monitor inappropriate posts)
• Threatening to go Samsung gets you nowhere
• You can cut off your nose to spite your face, but this too shall pass

Your phone will come and the frustration will vanish once you've got this amazing phone in your hands.

Then apple shouldn't charge you until the phone is activated. Are they going to pro-rate the phone and refund me the week that I am waiting to receive the phone? Was the phone really shipped as it states or are they just trying to recognize revenue for before year end. For me, its not a spite thing, I am not an apple is the only product out there type of person. I have used the Samsung before as a bunch of my friends have it. It's not a threat, just a statement. A statement I have heard from other people so something Apple should take too lightly. I have no issue switching and trying something else. And you cant pass off the issues solely on UPS. If there are issues with the shipping company, Apple should look at other companies or to make it right with the customer. I am assuming this is causing them a ton of customer service issues that they would rather not have to deal with.

Also, I am not sure if you took a look at my tracking information. The frustration is trying to figure out whether this phone was actually shipped. Apple nor UPS can answer this for me, especially UPS, they are clueless. They have no idea what is going on. How does a phone go back and forth for times from china to Korea for a week. For over a $1000 phone, both companies should be able to give me an answer.

TADAPPLE1023 wrote:

It’s crazy. I’m calling tomorrow To find out whats going on. May just return and switch to Samsung. I don’t mind waiting but they already charged me the taxes and my first payment which ****** me off.

Switching to Samsung because of UPS?

Good thinking.

See now that just makes no sense to me. There is no customer priority so packages get shipped whenever they want. Mine got to Incheon on the 22nd at 7:38 and yours left before mine. Wth? I seriously hope the information it's giving me is wrong.

My package says it arrived in Incheon on the 22nd, but will arrive today, the 24th. According to Apple, it’s supposed to get here today but I haven’t heard anything. UPS finally updated my tracking info, saying it departed Incheon at 2:03am, Nov. 25th (their time). I don’t see any flights that left for Anchorage at that time, or for ZhengZhou, so I have no idea where my package is or where it is going. I have little to no faith that it will arrive today, despite Apple saying it would for about two weeks now.

Yeah, I see the same information, but I don't think it has actually arrived in Louisville. Unless some of the prior scans were incorrect. No way it flies from Korea to Kentucky in that time frame. I think the 1PM is only showing the time the upgrade was requested at the Kentucky hub (notice it doesn't show any arrival scan). However it could easily make it there and out to local hubs in time for delivery tomorrow if they push it.