iPhone X shipping delays in Korea

I ordered iPhone X on Oct 27, 3 am EST and it was shipped on 11/07/17.

After it arrived in Incheon, Korea on 11/08/17 at 7:40pm, I have not received any further update, it has been sitting there for approximately 78 hours, is this normal?

UPS World Expedite service commits to deliver in 4-5 days, the expected delivery from day it is shipped is 8-9 days.


User uploaded file

iPhone 8 Plus, iOS 11.0.1

Posted on Nov 11, 2017 8:23 AM

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224 replies

Nov 24, 2017 11:38 AM in response to quackinup

I thought the same thing and mentioned that to the supervisor. Apparently, it did not scan from Alaska to Kentucky for whatever reason but again who knows. They said it was definitely being delivered tomorrow. I live in NC, so its only a little of an hour flight time and 8 hour drive so if it's in Kentucky, it should be here tomorrow if it was upgraded as they said.

Nov 26, 2017 10:37 AM in response to steven41554

Its not about the phone at this point. Its about principle. The incompetency of both companies just having no clue what is going on, especially UPS who cant seem to know where my phone is. It will be 2 weeks since I received the shipping notification. Its not about patience, its about making payments for a 1400 dollar phone before I have it in hand. Are they prorating me 2 weeks worth of my payments for the time I haven't used my phone?

Nov 26, 2017 1:09 PM in response to steven41554

What's This?


LOCATIONDATELOCAL TIMEACTIVITY
ZhengZhou, China11/24/20171:39 A.M.Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
11/24/20171:32 A.M.Your package is in transit. We're updating plans to schedule your delivery.
11/21/201710:58 A.M.The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
ZhengZhou, China11/21/201711:15 P.M.Arrival Scan
11/21/201710:43 P.M.Departure Scan
11/21/20177:39 A.M.The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
ZhengZhou, China11/21/20176:10 P.M.Origin Scan
China11/21/201710:12 P.M. (ET)Order Processed: Ready for UPS

This is what i have....ups still says delivery is tomorrow

Maybe they dont scan until its out for delivery

Nov 26, 2017 1:52 PM in response to steven41554

A bit of a drama queen? Just curious, but when you ordered you iPhone what was the original delivery range from Apple.


Apple doesn't run UPS so they can't get phones quickly delivered. UPS doesn't run the Chinese government who have been known to be a bit bureaucratic. Something has obviously changed with the situation over there that is outside of both Apple's and UPS control.


Apple is in trouble? Is this going to bankrupt them? Drive them out of business?

Nov 26, 2017 2:46 PM in response to steven41554

I did wake up at 3 AM to order two phones. One we got on November 3rd. One came just last week. Such is life and what's your point?


Thousands of unhappy customers? Estimates are millions upon millions of these are already in people's hands. And they project more than 280 Million iPhone X will be sold in 2018. I'm sure Apple is trembling with fear of a few people who didn't get their phone the second they wanted it. Trembling, indeed.

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iPhone X shipping delays in Korea

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