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Question: Can’t download episodes from your feed.

Hello everybody,


I try to post a podcast on itunes but I have this message : "Can’t download episodes from your feed."

At first my image was not good but I redimensioned it and it should be ok now. However I still get the message :"Podcast artwork must be between 1400 x 1400 and 3000 x 3000 pixels, JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests."

Does anybody have an idea ?


For information I try to submit this feed : https://objectifalpinisme.com/feed/podcast/


Thank you in advance for your help.


Thomas

Windows 7

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Nov 11, 2017 9:45 AM in response to Marceldesti In response to Marceldesti

Your image is 2,436 x 2,436 px which is OK, but it's 860kB which is too large - you need to get it down to below 500kB. Your episodes are probably OK, though there is a redirect to another URL; however the file there appears to be compliant with requirements.

Nov 11, 2017 9:45 AM

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Nov 11, 2017 10:39 AM in response to Marceldesti In response to Marceldesti

The image is now an acceptable size, though Podbase is still claiming it's the larger size - possibly a cache problem, and Podcasts Connect still gives the same error. Did you change the filename? If not I should try that.


The episode media file tests out OK but iTunes cannot play it when you subscribe to the feed. There is a redirect via Blubrry, and the file redirected to appears to be OK. I should contact Blubrry support and see whether they can cast light on this.

Nov 11, 2017 10:39 AM

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Nov 13, 2017 8:12 AM in response to Marceldesti In response to Marceldesti

I ran your feed thru CastFeedValidator and for the most part, everything seems fine. However, the validator reports that your image file is being hosted on a server that doesn't accept http head requests. You should check with the company responsible for hosting this file and see if they can turn http head requests on.

Nov 13, 2017 8:12 AM

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Question: Can’t download episodes from your feed.