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iTunes won't allow iPhone backup to Mac Pro under High Sierra

iTunes won't allow iPhone backup to Mac Pro under High Sierra. Is there a fix?

iPhone SE, iOS 11.1

Posted on Nov 11, 2017 11:38 AM

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4 replies

Nov 11, 2017 2:14 PM in response to John Galt

I'm running iTunes 12.7.1, downloaded today from the Apple website. Before that it was 12.7.1.14 which was part of the High Sierra installation package. Neither version allows backups (the "button" is greyed out). Interestingly, I can run the same downloaded (today) iTunes under El Capitan on another hard drive on my same Mac Pro. This works fine. I moved the backup file produced under El Capitan over to the High Sierra system and iTunes recognizes it. But it won't allow backups!!

iTunes won't allow iPhone backup to Mac Pro under High Sierra

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