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Question: HELP, user not login in user and groups system preferences

Hi, I've tried multiple times so log in user and groups system preferences, I remember the passcode and I tried using terminal to show me the user and it did but when I try to log in it doesn't. Do you know what can I do? In case in can't be recover can I restore my Mac?

MacBook Pro with Retina display

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Nov 11, 2017 12:51 PM in response to Danielmd96 In response to Danielmd96

I can log into my account, but I can't seem to remember the username in user & groups, I know the password but not the administrator name

I'm doing this:

System preferences > user & groups > locker > user name and password > it doesn't log in

How can I restore the username?

Nov 11, 2017 12:51 PM

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Nov 11, 2017 6:01 PM in response to Danielmd96 In response to Danielmd96

The first article doesn't and there is a link in the 2nd article to another article that explains how to do it. The other option is to boot into the Recovery Partition, erase/reformat and reinstall the OS. You can set up a new admin user as part of Setup Assistant.

Nov 11, 2017 6:01 PM

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Question: HELP, user not login in user and groups system preferences