I have installed HighSierra 10.13.1. I installed updates to Pages, Numbers and Keynote. I can launch all 3, but nothing works when I make a selection from the drop down menus. I cannot even bring up previously created documents nor do I get the initial template options upon launch. I cannot even launch Preferences from the Pages, Numbers or Keynote drop down menus.
iMac (Retina 4K, 21.5-inch, 2017), macOS High Sierra (10.13.1), My home computer
What exact versions of Pages, Numbers and Keynote do you have installed?
Menu > Pages > About Pages etc
Try a restart of your Mac.
Try starting the Apps holding down the Shift key.
Check the sizes of the Apps in your Applications folder. They may not be fully downloaded.
Peter
What exact versions of Pages, Numbers and Keynote do you have installed?
Menu > Pages > About Pages etc
Try a restart of your Mac.
Try starting the Apps holding down the Shift key.
Check the sizes of the Apps in your Applications folder. They may not be fully downloaded.
Peter
The downloaded version according to Apple Store is:
Pages 6.3.1
Keynote 7.3.1
Numbers 4.3.1
I took these versions from the Apple Store Update List.
I cannot verify by clicking on "About Pages" etc. as nothing happens.
I tried holding down the Shift Key and the app launches, but I cannot bring up any thing from the drop down menus.
I restarted and that had no effect.
I do not know how to tell if I have fully downloaded the apps.
Pages shows 365.5MB
Keynote shows 594.7MB
Numbers Shows 276.9MB
Any more suggestions? You are my only hope.
Jim
Peter,
Thanks so much for your assistance.
It wasn't as simple as deleting and re-installing.
I had to got AppleCare they patched in the folks that specialize in the applications.
Long story short, I finally wound up with a Senior Advisor and we finally got all three of the applications working.
It only took about 3 hours.
Appreciate your efforts.
Regards,
Jim
Do you understand the principle of these forums?
1. You have a problem.
2. You ask a question that describes the problem sufficiently for someone to resolve the problem.
3. If you get a solution you post the details for the benefit of other people in the same situation.
I think we've only seen 1 out of 3.
Peter
Pages 6.3.1 should be 443.6mb
Keynote 683.8mb
Numbers 356.1mb
They appear to be incomplete Dls.
Delete and reinstall.
Peter
Pages, Numbers and Keynote not useable.
