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Verification code? Is there a password box where you can enter the code? If you see a password box, enter the password (ABC) followed by the code (123) or ABC123.
If necessary, there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
Question: I can't reset my Apple ID