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Why My Front Camera Iphone 6 Plus Not Working

Hai Guys


I have a trouble on my Iphone

Since I Update My Phone to ios 11.1 from ios 10.3.3

My front camera iphone 6 plus be not working

how about this ?

any solution ?

please help me

User uploaded file

Posted on Nov 11, 2017 10:33 PM

Reply
Question marked as Best reply

Posted on Nov 12, 2017 1:06 PM

Hi Dhimas.samiD!

I understand that the front camera on your iPhone isn't working, and I'm happy to help. You can use these instructions from our support article to troubleshoot the issue:

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


Get help with the camera on your iPhone, iPad, or iPod touch

Thanks for using Apple Support Communities.


Cheers!
1 reply
Question marked as Best reply

Nov 12, 2017 1:06 PM in response to Dhimas.samiD

Hi Dhimas.samiD!

I understand that the front camera on your iPhone isn't working, and I'm happy to help. You can use these instructions from our support article to troubleshoot the issue:

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


Get help with the camera on your iPhone, iPad, or iPod touch

Thanks for using Apple Support Communities.


Cheers!

Why My Front Camera Iphone 6 Plus Not Working

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