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Question: iphone 7 locked up. wont shut down

I cannot shut my iphone 7 down, the apps do not respond ,& cannot even move to differ app page

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Try a forced restart: Press and hold the power button and then press and hold the volume down button for almost 10-15 seconds, untill the Apple Logo appears.

Regards

Giulio

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Nov 12, 2017 7:50 AM in response to walk2tyler In response to walk2tyler

Thank you very kindly , I was trying the power button with the home button. It worked great and thx again

Nov 12, 2017 7:50 AM

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Nov 20, 2017 1:18 AM in response to wojeezy08 In response to wojeezy08

Force restart method depends on iPhone model:

  • On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

Regards

Giulio

Nov 20, 2017 1:18 AM

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Question: iphone 7 locked up. wont shut down