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Question: iPhone X already got scrached in box.

I bought a brand new iPhone X from Apple Store couple of days ago and started using it today. After peeling off the plastic protector I noticed there is a little hairline unnoticeable scratch on the front screen which is really annoying me. Will Apple replace it?

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Make an appointment at the Genius Bar to discuss the options.

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Nov 13, 2017 12:34 PM in response to madra31 In response to madra31

That's a replacement. Shouldn't have that scratch on the screen. OP, get that switched out. The plastic on the screen and around the phone is to protect it from that damage. When you take it back, open the box in front of the employee.

Nov 13, 2017 12:34 PM

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User profile for user: abdul.haseeb

Question: iPhone X already got scrached in box.