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Question: I just tried buying more icould storage and it stayed the same and didnt go through

I tried to upgrade my iCloud storage from the free 5 GB to the $.99 a month 50 GB iCloud storage. But when I hit by it still stayed at five. I don’t know if it just didn’t go through or somethings wrong. I tried closing the app and reopening it and it still says I’m at fiveGB of storage. Any suggestions?

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Nov 12, 2017 11:49 AM in response to AshleyKurz1111 In response to AshleyKurz1111

Did your credit card get charged? Did you receive an e-mail receipt for the purchase?


Does it show in your Purchase History?


Purchase History Review



Purchases - View, change, or cancel your subscriptions

If necessary, contact iTunes Support


iTunes Support



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Nov 12, 2017 11:49 AM

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Question: I just tried buying more icould storage and it stayed the same and didnt go through