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Question: i cannot sent email using my iphone.. always pop up user or password incorrect.. i check my outgoing mail server my email account was not there pls help

i cannot sent email using my iphone.. always pop up user or password incorrect.. i check my outgoing mail server my email account was not there pls help

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Nov 12, 2017 8:34 AM in response to miko1977 In response to miko1977

Try going to the website for your mail provider. If the log in credential auto fill, delete and re enter the information just to make sure the information is correct. If you are able to log in you may want to remote the account from your device and re add it. Only do this if you are certain your account is an IMAP account, ie google, yahoo, etc. If you are unable to log into the website you may have to change your password then proceed with the second step of removing the account from your device.

Nov 12, 2017 8:34 AM

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Nov 12, 2017 8:40 AM in response to miko1977 In response to miko1977

What mail provider are you using?

Settings>Accounts&Passwords

Have you tried to delete your account and then add it back again?

If it can be added again automatically, ask your mail provider to give you the info requested and add it manually.

Regards

Giulio

Nov 12, 2017 8:40 AM

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Question: i cannot sent email using my iphone.. always pop up user or password incorrect.. i check my outgoing mail server my email account was not there pls help