GPU Panic: mux-regs after sleep mode
Hi,
my problem is, that I can not wake up my MacBook Pro after it went to Sleep mode. Sometimes it is possible, but if it stays longer in the Sleep mode (like 3-4 hours), it is impossible to wake it up. After that I need to turn off the computer by the power button, and turn it on. Often I need to repeat this turn off/turn on process multiple times to be able to use my computer. When the computer is finally on, I always se a GPU panic log, I will post it, too.
So I took it to two Authorised Service Providers, on both places they told me, that it is a software issue. On the second place the computer was reinstalled and tested. They said, that they did not notice the given error during testing. I tried to turn on the computer in the service, and it went well. I put the computer in Sleep mode and came home. After one hour or so, I was able to wake up the computer. I put the computer in Sleep mode once again. After two hours I was not able to wake up my computer, the keyboard lights were on but the display stayed black.
The GPU kernel panic log:
Anonymous UUID: 8973C34A-4D8A-84BC-BF45-589F8DE5B78A
Mon Nov 13 19:23:08 2017
*** Panic Report ***
panic(cpu 4 caller 0xffffff7f9e07f9e9): "GPU Panic: mux-regs ef ef ef ef ef ef severity 3 WS-ready 1 switch-state 0 IG FBs 0 EG FBs 1:0 power-state 0 3D idle HDA idle : UH eHlPH
E0L H(L @ H HH
u: GPU is not found. PCI config access fails!!!
\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGr aphicsControl-3.16.19/src/AppleMuxControl/kext/GPUPanic.cpp:162
Backtrace (CPU 4), Frame : Return Address
0xffffff920ed3b4b0 : 0xffffff801ca6b6f6
0xffffff920ed3b500 : 0xffffff801cb96f54
0xffffff920ed3b540 : 0xffffff801cb88c39
0xffffff920ed3b5c0 : 0xffffff801ca1d190
0xffffff920ed3b5e0 : 0xffffff801ca6b1cc
0xffffff920ed3b710 : 0xffffff801ca6af4c
0xffffff920ed3b770 : 0xffffff7f9e07f9e9
0xffffff920ed3b7d0 : 0xffffff7f9f47d903
0xffffff920ed3b800 : 0xffffff7fa2eaaf99
0xffffff920ed3b830 : 0xffffff7fa03289a7
0xffffff920ed3b950 : 0xffffff7fa0329548
0xffffff920ed3b980 : 0xffffff7fa03288f4
0xffffff920ed3b9c0 : 0xffffff7fa0328533
0xffffff920ed3ba00 : 0xffffff7fa0320f74
0xffffff920ed3bc00 : 0xffffff7fa0321d0f
0xffffff920ed3be00 : 0xffffff7f9da33ff6
0xffffff920ed3be50 : 0xffffff7f9da33d5e
0xffffff920ed3be80 : 0xffffff7f9da3a593
0xffffff920ed3bed0 : 0xffffff801d0a3835
0xffffff920ed3bf30 : 0xffffff801d0a2042
0xffffff920ed3bf70 : 0xffffff801d0a167c
0xffffff920ed3bfa0 : 0xffffff801ca1a4f7
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000->0xffffff7f9da6ffff
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000
com.apple.driver.AppleMuxControl(3.16.19)[659DC601-9C63-3248-871F-3BC3542CFB2B] @0xffffff7f9e071000->0xffffff7f9e083fff
dependency: com.apple.driver.AppleGraphicsControl(3.16.19)[50A642BF-B1E3-3F41-B211-70EFAE5B E872]@0xffffff7f9e02b000
dependency: com.apple.iokit.IOACPIFamily(1.4)[8794C760-FDD9-3664-ADED-4A9BBEC6E517]@0xfffff f7f9d7a2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000
dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000
dependency: com.apple.AppleGraphicsDeviceControl(3.16.19)[35BE1077-5D56-3353-BFC5-F6026B931 F81]@0xffffff7f9db2a000
com.apple.kext.AMDSupport(1.5.8)[50B1EFF2-E69B-3B1F-87EB-4C6EFC2A97F6]@0xffffff 7f9f477000->0xffffff7f9f650fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[8794C760-FDD9-3664-ADED-4A9BBEC6E517]@0xfffff f7f9d7a2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000
dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000
dependency: com.apple.AppleGraphicsDeviceControl(3.16.19)[35BE1077-5D56-3353-BFC5-F6026B931 F81]@0xffffff7f9db2a000
com.apple.kext.AMD7000Controller(1.5.8)[839ACE20-D86C-3A18-BFA3-FECCA3F72C20]@0 xffffff7fa2e67000->0xffffff7fa3045fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[8794C760-FDD9-3664-ADED-4A9BBEC6E517]@0xfffff f7f9d7a2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000
dependency: com.apple.kext.AMDSupport(1.5.8)[50B1EFF2-E69B-3B1F-87EB-4C6EFC2A97F6]@0xffffff 7f9f477000
dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000
dependency: com.apple.AppleGraphicsDeviceControl(3.16.19)[35BE1077-5D56-3353-BFC5-F6026B931 F81]@0xffffff7f9db2a000
com.apple.kext.AMDFramebuffer(1.5.8)[B94E7026-105A-3051-9F4F-CAA0E8826F6A]@0xff ffff7fa0317000->0xffffff7fa033efff
dependency: com.apple.iokit.IOACPIFamily(1.4)[8794C760-FDD9-3664-ADED-4A9BBEC6E517]@0xfffff f7f9d7a2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[1A5661CA-0F8F-3EC1-B3B4-5A9ADDAE360F]@0xffffff 7f9d294000
dependency: com.apple.kext.AMDSupport(1.5.8)[50B1EFF2-E69B-3B1F-87EB-4C6EFC2A97F6]@0xffffff 7f9f477000
dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9da2a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
17B48
Kernel version:
Darwin Kernel Version 17.2.0: Fri Sep 29 18:27:05 PDT 2017; root:xnu-4570.20.62~3/RELEASE_X86_64
Kernel UUID: 4B214D53-883B-3E5F-A115-9FDA17E68BA8
Kernel slide: 0x000000001c800000
Kernel text base: 0xffffff801ca00000
__HIB text base: 0xffffff801c900000
System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)
System uptime in nanoseconds: 445078552239
last loaded kext at 395040495412: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7fa313c000, size 28672)
last unloaded kext at 354829029308: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9d603000, size 8192)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHDA 280.12
com.apple.driver.AGPM 110.23.24
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleGraphicsDevicePolicy 3.16.19
com.apple.AGDCPluginDisplayMetrics 3.16.19
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.kext.AMDFramebuffer 1.5.8
com.apple.iokit.IOBluetoothSerialManager 6.0.1f1
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.kext.AMDRadeonX4000 1.5.8
com.apple.driver.AppleIntelHD5000Graphics 10.2.8
com.apple.AVEBridge 1.0.0
com.apple.kext.AMD7000Controller 1.5.8
com.apple.driver.eficheck 1
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AGDCBacklightControl 3.16.19
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.2.8
com.apple.driver.AppleThunderboltIP 3.1.0
com.apple.driver.AppleMuxControl 3.16.19
com.apple.driver.AppleCameraInterface 6.01.2
com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.1f1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMCCSControl 1.5.3
com.apple.driver.AppleUSBCardReader 439.20.7
com.apple.driver.AppleTopCaseHIDEventDriver 127
com.apple.driver.AppleUSBTopCaseDriver 127
com.apple.filesystems.apfs 748.21.6
com.apple.driver.AirPort.BrcmNIC 1200.26.1a3
com.apple.driver.AppleAHCIPort 329
com.apple.filesystems.hfs.kext 407.1.3
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.DspFuncLib 280.12
com.apple.kext.OSvKernDSPLib 526
com.apple.kext.triggers 1.0
com.apple.iokit.IOTimeSyncFamily 600.15
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGPUWrangler 3.16.19
com.apple.kext.AMDSupport 1.5.8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 280.12
com.apple.iokit.IOHDAFamily 280.12
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOAcceleratorFamily2 374.1
com.apple.iokit.IOSurface 209
com.apple.AppleGraphicsDeviceControl 3.16.19
com.apple.driver.AppleGraphicsControl 3.16.19
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.1f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.1f1
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.1f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 517.17
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 517.17
com.apple.driver.AppleActuatorDriver 1004.1
com.apple.driver.AppleHSBluetoothDriver 127
com.apple.driver.IOBluetoothHIDDriver 6.0.1f1
com.apple.iokit.IOBluetoothFamily 6.0.1f1
com.apple.driver.AppleHIDKeyboard 203
com.apple.driver.AppleMultitouchDriver 1004.1
com.apple.driver.AppleInputDeviceSupport 1000
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.iokit.IOAHCIBlockStorage 301.20.1
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.iokit.IOAHCIFamily 288
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.5.8
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.1.2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.20.7
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140
com.apple.iokit.IOSCSIBlockCommandsDevice 404.20.1
com.apple.iokit.IOSCSIArchitectureModelFamily 404.20.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMCRTC 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
EOF
Model: MacBookPro11,5, BootROM MBP114.0177.B00, 4 processors, Intel Core i7, 2,5 GHz, 16 GB, SMC 2.30f2
Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe, 2 GB
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)
Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SM0512G, 500,28 GB
USB Device: USB 3.0 Bus
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
The Sleep log:
$ pmset -g log| grep -e " Sleep " -e " Wake "
2017-11-10 10:49:43 +0100 Sleep Entering Sleep state due to 'Idle Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 2113 secs
2017-11-10 11:24:56 +0100 Wake Wake from Normal Sleep [CDNVA] due to XHC1/UserActivity Assertion: Using AC (Charge:100%) 187 secs
2017-11-10 11:28:03 +0100 Sleep Entering Sleep state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 1802 secs
2017-11-10 11:58:50 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 4694 secs
2017-11-10 13:17:49 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 3229 secs
2017-11-10 14:12:23 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 283 secs
2017-11-10 14:17:06 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using AC (Charge:100%) 16 secs
2017-11-10 14:17:22 +0100 Sleep Entering DarkWake state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%)
2017-11-10 14:17:51 +0100 Sleep Entering Sleep state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 2596 secs
2017-11-10 15:01:07 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using AC (Charge:100%) 9 secs
2017-11-10 15:01:16 +0100 Sleep Entering DarkWake state due to 'Software Sleep pid=649':TCPKeepAlive=inactive Using AC (Charge:100%)
2017-11-10 15:01:52 +0100 Sleep Entering Sleep state due to 'Software Sleep pid=649':TCPKeepAlive=inactive Using AC (Charge:100%) 4392 secs
2017-11-10 16:15:49 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 1514 secs
2017-11-10 16:41:03 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using AC (Charge:100%) 15 secs
2017-11-10 16:41:18 +0100 Sleep Entering DarkWake state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 14 secs
2017-11-10 16:41:32 +0100 Wake DarkWake to FullWake from Normal Sleep [CDNVA] due to HID Activity: Using BATT (Charge:100%)
2017-11-11 10:43:22 +0100 Sleep Entering Sleep state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 322 secs
2017-11-11 10:48:44 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using AC (Charge:100%) 16 secs
2017-11-11 10:49:00 +0100 Sleep Entering DarkWake state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%)
2017-11-11 10:49:29 +0100 Sleep Entering Sleep state due to 'Clamshell Sleep':TCPKeepAlive=inactive Using AC (Charge:100%) 1469 secs
2017-11-11 11:13:58 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.ACDetach/HID Activity: Using BATT (Charge:100%)
2017-11-13 16:14:33 +0100 Sleep Entering Sleep state due to 'Software Sleep pid=87':TCPKeepAlive=inactive Using Batt (Charge:100%) 3510 secs
2017-11-13 17:13:03 +0100 Wake Wake from Normal Sleep [CDNVA] due to EC.LidOpen/Lid Open: Using BATT (Charge:100%) 175 secs
2017-11-13 17:15:58 +0100 Sleep Entering Sleep state due to 'Idle Sleep':TCPKeepAlive=inactive Using Batt (Charge:100%) 679 secs
2017-11-13 17:27:17 +0100 Wake Wake from Normal Sleep [CDNVA] due to XHC1/UserActivity Assertion: Using BATT (Charge:100%) 149 secs
2017-11-13 17:29:46 +0100 Sleep Entering Sleep state due to 'Idle Sleep':TCPKeepAlive=inactive Using Batt (Charge:100%) 232 secs
2017-11-13 17:34:23 +0100 Sleep Entering Sleep state due to 'Maintenance Sleep':TCPKeepAlive=inactive Using Batt (Charge:100%)
2017-11-13 19:23:07 +0100 Sleep Entering Sleep state due to '': Using AC (Charge:0%)
MacBook Pro, macOS High Sierra (10.13.1)