Reinstall MacBook Pro

Question

Level 1

5 points

Reinstall MacBook Pro

Hello everyone, please I need help on how to reinstall my MacBook Pro after erasing. I erased it about 9 hours ago but when I ho through the reinstalling process it receive a feedback that the service is temporarily unavailable after I login with Apple ID. Please what can i do to reinstall my MacBook. Thank you.

Posted on Nov 14, 2017 1:21 AM

Reply

Answer 1

CarlAVII

Community Specialist

Nov 15, 2017 4:43 PM in response to Peterankomah

Hey Peterankomah,

I can see you tried to reinstall the software on your Mac but ran into an issue after logging in with your Apple ID during the setup. If I was unable to reinstall the software on my Mac after 9 hours I would be reaching out for help myself. No worries, I'll get you pointed in the right direction. Just to be sure, what macOS are you attempting to reinstall? Also, are you using the same Apple ID that was used when you first setup your Mac? If you didn't sign into the App Store before you reinstalled the software, you'll need to have the macOS installed at an Apple Store or Apple Authorized Service Provider.

You can use the following link to locate one in your area that can load this on for you. Find Locations

Thanks for using Apple Support Communities.

Take care.

Reply