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Question: Gmail not syncing between iPhone 7 and MacBook anymore

Since the latest update, when I delete messages in Gmail on my MacBook (through Apple Mail), I can still see them on my iPhone 7 in my inbox as unread messages in the Mail app. Never had this issue before. Anyone else?

iPhone 7, iOS 11.0.3

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Nov 15, 2017 7:14 AM in response to littlegrrrl In response to littlegrrrl

Hi littlegrrrl,
Thanks for using the Apple Support Communities. If you are having issues with your Gmail account not syncing changes made on your Mac to Mail on your iPhone, you may want to double check the Mail settings on the iPhone. In particular, make sure that it is set up as IMAP and not POP; some providers (like Gmail) support both standards, but POP accounts by design will not sync changes when used across multiple devices. You may find the following articles helpful:
Set up an email account on your iPhone, iPad, or iPod touch - Apple Support
Get help if you have issues using a POP email account with more than one device - Apple Support
Regards.

Nov 15, 2017 7:14 AM

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Nov 16, 2017 10:23 AM in response to jameson.h In response to jameson.h

I've set it up automatically so it's IMAP. I've never had this issue before. It's only since updating the iOS on both the phone and the MacBook and it's only with the Gmail account. The Yahoo mail seems to be working fine in syncing on all devices.

Nov 16, 2017 10:23 AM

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Nov 16, 2017 11:46 AM in response to littlegrrrl In response to littlegrrrl

Hi littlegrrrl,


Thanks for trying those steps. Given the nature of what you are describing, if you are still having this issue, you may want to reach out to Apple Support directly for additional assistance. You may find the following page helpful:


Apple - Support - Product Selection


Regards.

Nov 16, 2017 11:46 AM

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Question: Gmail not syncing between iPhone 7 and MacBook anymore