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Question: why is it so hard to add apple gift card to wallet

How do you add apple gift card to wallet (NOT itunes card). This should be a simple process..

iPhone 6s Plus

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Can I enter an apple gift card (physical one) into passbook?

It is easy

  1. Peel off the seal on the back of the Apple Store Gift Card to reveal a QR code alongside a letter code, similar to what you would see on an iTunes Gift card.
  2. Open the Wallet app and tap edit passes.
  3. Choose to Scan Code to add the pass
  4. Scan the QR code you revealed on the gift card

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Nov 20, 2017 6:14 PM in response to chuckie puddles In response to chuckie puddles

I have added numerous Apple (NOT iTunes) gift cards to my wallet app over the past couple of years. It always WAS easy. I just tried doing it with my iPhone X and the latest OS and couldn’t do it at all. Obviously not because I didn’t know how, as I’ve put like 12 of them in my wallet app before.


I did some googling and read somewhere that Apple disabled the add to wallet feature for Apple gift cards. I have no idea whatsoever why they would do this. After having the last batch in my wallet, it would be very inconvenient to have to start carrying the physical cards. I wish someone from Apple would officially address this instead of just having us laypeople flailing around trying to figure it out.

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Question marked as Apple Recommended

Nov 14, 2017 2:15 PM in response to chuckie puddles In response to chuckie puddles

Can I enter an apple gift card (physical one) into passbook?

It is easy

  1. Peel off the seal on the back of the Apple Store Gift Card to reveal a QR code alongside a letter code, similar to what you would see on an iTunes Gift card.
  2. Open the Wallet app and tap edit passes.
  3. Choose to Scan Code to add the pass
  4. Scan the QR code you revealed on the gift card

Nov 14, 2017 2:15 PM

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Question marked as Helpful

Nov 20, 2017 6:14 PM in response to chuckie puddles In response to chuckie puddles

I have added numerous Apple (NOT iTunes) gift cards to my wallet app over the past couple of years. It always WAS easy. I just tried doing it with my iPhone X and the latest OS and couldn’t do it at all. Obviously not because I didn’t know how, as I’ve put like 12 of them in my wallet app before.


I did some googling and read somewhere that Apple disabled the add to wallet feature for Apple gift cards. I have no idea whatsoever why they would do this. After having the last batch in my wallet, it would be very inconvenient to have to start carrying the physical cards. I wish someone from Apple would officially address this instead of just having us laypeople flailing around trying to figure it out.

Nov 20, 2017 6:14 PM

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Nov 25, 2017 12:08 PM in response to chuckie puddles In response to chuckie puddles

I am also having the same problem. I am unable to add my Apple gift cards to the Wallet App. I have done this before, but as of the latest iOS update, I do not see a way to do it. I went into an Apple Store and they were not able to figure it out either.


Can anyone help??

Nov 25, 2017 12:08 PM

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Dec 30, 2017 6:39 PM in response to chuckie puddles In response to chuckie puddles

This works for me. From Wallet choose scan code. Camera will pop open. Zoom in on QR code if necessary. A message will pop up that will take you to the website to add the gift card (can’t remember exact wording of pop up message/link). Choose Add to put the card in your wallet.

Dec 30, 2017 6:39 PM

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Jan 3, 2018 7:40 AM in response to Kelemor In response to Kelemor

I finally got this to work by zooming in on the QR code when it was in focus, not by taking a picture. Thanks for the complete lack of direction here, Apple!

Once the QR code is in focus, a notification pops up at the top of the screen saying Open "apple.com" in Safari. Press and hold this notification until safari opens and you can add the gift card from there.

Jan 3, 2018 7:40 AM

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Jan 4, 2018 3:02 PM in response to chuckie puddles In response to chuckie puddles

I had the same problem. Somehow I was able to load one gift card straight to wallet, but then could not add the others. There was nothing to select to do it. Add a new card wouldn't do it. I used a simple QR reader app, and it popped me into the Apple Store Gift Card and asks if you want to add to wallet. I just did this successfully three more times and now have all four in my wallet and available. I hope that helps someone. This should definitely be a lot easier.

Jan 4, 2018 3:02 PM

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Question: why is it so hard to add apple gift card to wallet