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High Sierra 10.13.1 Blurry Preview in Preview

I am having a problem with Preview app in High Sierra 10.13.1. The preview in preview became noticably and irritatingly blurry after my upgrade from Sierra to High Sierra. I am attaching the comparison between the rendering in Google Chrome and Preview below:


Chrome

User uploaded file


Preview:

User uploaded file


This is such a dealbreaker, since I use my Mac mostly for reading pdfs and other academic purposes. I would like to solve this without reverting to Sierra. I would appreciate any tips or solutions.


Thanks.

MacBook Air (13-inch, Early 2015), macOS High Sierra (10.13.1), null

Posted on Nov 15, 2017 5:26 AM

Reply
40 replies

Dec 5, 2017 1:13 PM in response to huseyingungor

Hello,


I am exactly having the same problem since I updated to High Sierra a month ago. I am no longer able to read papers. Chrome renders OK. Did not try with Firefox. Will try and report in safe mode. I am on an old MBP which is non-retina.

For me, the issue is not at all "slight" difference, it's absolutely horrible.


I am attaching a comparison between Preview and Mendeley Desktop.

User uploaded file

Nov 15, 2017 6:30 AM in response to huseyingungor

huseyingungor wrote:


I would like to report a detail that might be relevant to solving this.


I have just rebooted my Mac in safe mode and Preview seems to be working well, that is, no blurry rendering (If you want, I can provide screenshots). Shouldn't this suggest that there is some app which is causing this behaviour?

Yes, that is exactly what it suggests. It also would explain why I can't see the difference you are seeing.

Nov 15, 2017 8:08 AM in response to huseyingungor

huseyingungor wrote:


I would like to report a detail that might be relevant to solving this.


I have just rebooted my Mac in safe mode and Preview seems to be working well, that is, no blurry rendering (If you want, I can provide screenshots). Shouldn't this suggest that there is some app which is causing this behaviour?

Yes, it does.

You may also try Preview in a different user account, and see if it behaves like the Safe mode version or the blurry one.


You may also post an Etrecheck report so we can take a look, and hopefully detect some possible causes.

Nov 15, 2017 8:19 AM in response to Luis Sequeira1

Thank you very much! Here is the diagnostics:


EtreCheck version: 3.4.6 (460)
Report generated 2017-11-15 19:15:42
Download EtreCheck from
https://etrecheck.comRuntime: 2:32
Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities. Click the [Details] links for more information about that line.

Problem: Other problem Description: Preview app has blurry rendering.

Hardware Information: i MacBook Air (13-inch, Early 2015) [Technical Specifications] - [User Guide] - [Warranty & Service] MacBook Air - model: MacBookAir7,2
1 1,6 GHz Intel Core i5 (i5-5250U) CPU: 2-core
8 GB RAM Not upgradeable

BANK 0/DIMM0
4 GB DDR3 1600 MHz ok

BANK 1/DIMM0
4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 105 iCloud Quota: 4.55 GB available

Video Information: i Intel HD Graphics 6000 - VRAM: 1536 MB

Color LCD 1440 x 900

Disk Information: i APPLE SSD SM0128G disk0: (121,33 GB) (Solid State - TRIM: Yes) [Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB (disk0s2) <not mounted> [APFS Container]: 121.12 GB

USB Information: i USB30Bus

Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: i Apple Inc. thunderbolt_bus



Virtual disks: i Macintosh HD (disk1s1 - APFS) / [Startup]: 121.12 GB (60.71 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 121.12 GB (60.71 GB free)

(disk1s2) <not mounted> [Preboot]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s3) <not mounted> [Recovery]: 121.12 GB

Physical disk: disk0s2 121.12 GB (disk1s4) /private/var/vm [VM]: 121.12 GB

Physical disk: disk0s2 121.12 GB

System Software: i macOS High Sierra 10.13.1 (17B48) - Time since boot: less than an hour

Gatekeeper: i Mac App Store and identified developers

System Launch Agents: i [not loaded] 8 Apple tasks [loaded] 176 Apple tasks [running] 104 Apple tasks

System Launch Daemons: i [not loaded] 36 Apple tasks [loaded] 188 Apple tasks [running] 105 Apple tasks

Launch Daemons: i [loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-26) [Lookup] [not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-09)



[loaded]

[loaded] [Lookup]

[running]

com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-06-23) com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-

me.hide.osxhelper.plist (EVENTURE LTD. - installed 2017-06-30) [Lookup]



User Launch Agents: i [loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup] [running] com.spotify.webhelper.plist (Spotify - installed 2017-11-15) [Lookup]

User Login Items: i Spotify Application

(/Applications/Spotify.app)



0



Internet Plug-ins: i FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup] QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.187 (installed 2017-11-14)
[Lookup]

Safari Extensions: i [enabled] AdBlock - BetaFish, Inc. - https://getadblock.com(installed 2017-08-14)

3rd Party Preference Panes: i Flash Player (installed 2017-10-26) [Lookup]

Time Machine: i Time Machine not configured!

Top Processes by CPU: i 12% Google Chrome 10% WindowServer

6% kernel_task
5% Google Chrome Helper 2% Microsoft Word

Top Processes by Memory: i



638 MB 340 MB 276 MB 214 MB 212 MB

kernel_task
Google Chrome Google Chrome Helper Google Chrome Helper Google Chrome Helper



Top Processes by Network Use: i



Input

16 KB 6 KB 8 KB 7 KB 5 KB

Output

8KB 15 KB 8KB 2KB 2KB

Process name

mDNSResponder apsd
WhatsApp cloudd

netbiosd



Top Processes by Energy Use: i 6.16 Google Chrome
4.26 WindowServer
3.56 Google Chrome Helper 2.84 Google Chrome Helper 1.48 Microsoft Word

Virtual Memory Information: i



3.32 GB
1.13 GB
4.68 GB
2.19 GB
0 B Swap Used



Available RAM Free RAM Used RAM Cached files



Software installs (last 30 days): i Hotspot Shield: 2.0.0 (installed 2017-10-17) Adobe Flash Player: (installed 2017-10-26) WhatsApp: 0.2.6430 (installed 2017-10-29) WhatsApp: 0.2.6969 (installed 2017-11-10) Adobe Flash Player: (installed 2017-11-14)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): i 2017-11-13 18:20:58 Hearthstone.app High CPU use [Open] [Details]


Nov 15, 2017 10:24 AM in response to dialabrain

Still, the text in your example is too subtle to tell. If you can write something in Pages, save as .pdf and compare Preview with Chrome, we can tell better. Since in my examples the difference is night and day, though the fonts are the same.


My money is on some background program or app affecting the rendering, though I have no idea which app is the culprit.

Nov 15, 2017 10:36 AM in response to huseyingungor

Last time. Some look identical, some don't. As I mentioned with the example you showed Preview renders the characters with a different "weight", i.e. more "bold-like". Chrome uses Adobe's PDF plug-in, Preview doesn't. As far as I know, Apple still only fully supports PDF 1.3. The latest standard is PDF 1.7.


I, and now OT suggested you try Adobe Reader or as OT mentioned, Skim.

Nov 16, 2017 12:01 AM in response to huseyingungor

There is a "slight" detail that has not been mentioned here and that also may be making a big difference.

If I understood correctly, you have a MacBook Air... which means no "Retina" screen. How a pdf is rendered by Preview on a retina vs non-retina may help explain some of the different experiences.


If you have a chance to compare how some pdf looks on your screen vs a friend rMBP, for example, it may be illuminating. Or if you like you can post some problematic pdf (to dropbox or similar), and I will test it on my rMBP and nonretina iMac, and will show you captures of both for comparison.

Nov 16, 2017 4:07 AM in response to huseyingungor

Using your PDF.

So here on my MacPro I have 4 versions of Mac OS X/ macOS.

The oldest Lion 10.7.5 renders your pdf perfectly well.

Next is El Capitan 10.11.6 which is blurred.

Next is Sierra 10.12.6 which is perfect.

High Sierra 10.13.1 is blurred.

A new clean install of High Sierra 10.13.1 no third party apps, extensions etc, Preview blurred.


If you Google Preview blurred in Yosemite, or El Capitan, Sierra and High Sierra you will see that it is a constant problem with various OS's over the years. I believe Mavericks was fine, Yosemite was never resolved, I was surprised to boot into El Capitan and find that the pdfs were blurred. Sierra was fixed so we can only hope that they will pay some attention to the issue in High Sierra, in the meantime don't hold you breath.


The only reason that I can give for a perceived increase in focus whilst in safe mode is that the display profile being used in safe mode has increased contrast and therefore gives the impression of the text being sharper.


In High Sierra when you zoom in to the document it renders fine but it is when you zoom out approx 125% and less that it gets blurry, in Sierra for example the document is rendered well in all zoomed windows.

Nov 16, 2017 4:10 AM in response to Eau Rouge

Thank you so much for your time and analysis of the situation!


Your findings are exactly analogous to the situation reported about El Capitan, Yosemite etc. and present the problem well.


One other thing is, when you open the pdf on Preview, there is this milisecond period during which the pdf is crystal clear and sharp, yet after it, there is this apparent further rendering which causes the blur.


This is highly disappointing. I hope that developers look at these forums once in a while and take stock about what is happening with the apps. Otherwise, this will persist till the next big update and maybe won't be solved even then.


Again, thanks for your time.

High Sierra 10.13.1 Blurry Preview in Preview

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