iMessage freezing when sending pictures

If a picture is selected then iMessaged and it hasn’t sent yet, then try to send more pictures to the same contact or group, my phone freezes and have to close iMessage and wait for first message to send before can send the next. This has happened at least half a dozen times. Also, with the new update my phone will randomly get stuck with the screen half down like it would if you tap the home button, but at times it wasn’t tapped and mostly happens on the lock screen. Have an iPhone 7 and the most recent update. Wish it was possible to undo the update! And sad it didn’t work good on a phone only a year old.

Posted on Nov 15, 2017 6:22 AM

106 replies

jasonb b

Level 1

53 points

Mar 16, 2018 2:52 PM in response to Community User

What phone do you havE?

Mar 18, 2018 3:34 PM in response to Community User

Have two IP8’s both fully upgraded. Same cr$p. Apple , you S@“k. Last phones I’ll ever buy from you.

Mar 20, 2018 12:09 AM in response to CarlAVII

Did all these suggestions nothing has worked, when I first bought this VERY expensive phone this was not a problem. Starting to think Apple does these things on purpose.

Mar 26, 2018 8:35 AM in response to jasonb b

I have that too. I thought it was just my imagination but it happens just as you explained.

Apr 1, 2018 8:38 PM in response to Krosen1310

Are used to have the iPhone 5 and traded up for the iPhone 7 and it absolutely is awful.

May 3, 2018 9:23 PM in response to Krosen1310

I have the same problem on my SE. I go to send a pic and tap on the Messages tab to and it locks up for about 10 seconds or so. Super annoying.

May 5, 2018 4:41 PM in response to Krosen1310

I have yet to see a fix from Apple on this issue. Also, when I sometimes press "home button" to tell siri to make a call or send a text my phone freezes up. No fix yet despite numerous updates.

Jun 3, 2018 4:01 PM in response to Krosen1310

iMessage is getting worse ... used to hate FB messenger -- Now it works much better on my iPhone than Apples' iMessage .. Specially to send picture files or large text files

Jun 5, 2018 5:56 PM in response to Krosen1310

How are there only 423 Me Too’s? I’ve yet to see an iPhone that does not have this issue. I’m on an iPhone 8 Plus iOS 11.4 and it freezes every time I trying to share a photo to iMessage.

Jun 11, 2018 4:31 PM in response to heiswithme

I agree... Considering alternatives

Feb 10, 2018 7:45 AM in response to hockeygirl634

I bought a new iPhone 8 Plus and still have the same problem not being able to send a picture with the texting app or email. The app freezes up. Had a case with Apple for some time there two or three updates but didn’t fix it or there not addressing my issue.

Mar 4, 2018 3:30 PM in response to perian82

To start off with they tried to feed me that line too. I gave them a screen recording and they took files from my phone. I just got a email from Apple they know they have a problem but don’t know when they’ll have a fix. I told them that we all spend our hard earned money on there phones. It’s there job to take care of our phones once we buy from them.

Mar 14, 2018 3:35 PM in response to untechie

Apple has really done it to us this time this has been going since October 2017 I get the same response every time I get a email from them. I’m about to pay my phone out and go to Samsung note 8. I’ve had it with Apple. I’ve been with them since iPhone 3. Enough is enough.

Feb 10, 2018 6:07 AM in response to El_Barto007

Same problems- iPhone6 hangs when entering contact name in email or message. Found article to open Contacts, Groups, deselect all groups, close. That has helped but phone still hangs when opening some apps, all the time when sending photo via email or iMessage. SMS message works fine. It’s not my WiFi cellular or other recipient because I can use other WiFi cellular apps no problem and I am one of the recipients so I know I have iMessage set up

This is after upgrade to 11.2.5.

May 8, 2018 6:37 PM in response to Krosen1310

My wife's phone was a iphone 5s, hand a problem with the home button and the battery. I found a refurbished iphone 7 for half the price of a new one. It was in very good condition as far as you could see, but every time she tried to send a picture the darn thing would freeze and get hot. So, I sent it back for a refund, and bought a brand new one from Best Buy. Same problem! If it is a defect in the product then why is it happening to more than one version of the phone? I don't think it is a defect, I believe it is their operating system that has a bug. I really wish they would fix it. I was really considering making my next phone an iphone. Now I am having second thoughts. I have enough problems with the service on the one I am currently using without having trouble with the phone locking up and getting hot. You folks at Apple need to be on this like yesterday! :-(

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iMessage freezing when sending pictures