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Krosen1310 Author

Level 1

36 points

iMessage freezing when sending pictures

If a picture is selected then iMessaged and it hasn’t sent yet, then try to send more pictures to the same contact or group, my phone freezes and have to close iMessage and wait for first message to send before can send the next. This has happened at least half a dozen times. Also, with the new update my phone will randomly get stuck with the screen half down like it would if you tap the home button, but at times it wasn’t tapped and mostly happens on the lock screen. Have an iPhone 7 and the most recent update. Wish it was possible to undo the update! And sad it didn’t work good on a phone only a year old.

Posted on Nov 15, 2017 6:22 AM

Top-ranking reply

kbastian

Level 1

29 points

Posted on Jan 18, 2018 8:44 PM

This answer is completely worthless and assumes people are posting this issue who don’t know to do all that. It’s a MAJOR BUG that is true on ANY iOS11 device - my iPad mini, iPad Pro, iPhone 7 and iPhone X ALL have this issue so it can’t be WiFi or something a mere hard close, reboot or reset can fix. It is a MAJOR flaw as you can’t send a picture and then send another without closing iMessage and waiting 30 seconds. This issue has been here since iOS 11 came out. I wonder if Apple iPhone engineers even USE an iPhone or they would easily discover this and other bugs just using the phone like normal. This worked fine in previous iOS versions so iOS 11 BROKE texting pictures, some people do a lot.

Please don’t give lame answers that blame the user - please fix the issue.

Much thanks.

View in context

106 replies

Jun 15, 2018 9:51 PM in response to Krosen1310

It is still happening on iOS 12 on iPhone X.Solution is very simple:Free RAM.While sending anything from safari or pictures and having small amount of ffree ram freezing appears.Now free RAM to usually 1GB and it takes this device to another level.Now question is where’s its some app eat all memory or iOS can’t manage to have enough for most basic tasks.Or maybe handset worth £1149 should have simply more memory than 3GB

Jun 16, 2018 2:10 PM in response to Krosen1310

I have this problem too with iPhone 6. It all started recently after i finally updated from iOS 10.something to iOS 11.4. It would freeze up whenever I select a second photo from the photo app and the person I want to forward it to, after I've already selected and sent another photo to the same person. This seems to happen whether the first photo was already sent or not (though I am not completely sure about the status of the first photo). I have tried closing the photo app and the iMessage app, as well as restarting the iPhone, but the problem would recur every time. It's EXTREMELY frustrating. The only get around I've found is to send the photo directly from iMessage itself. But this to me is more cumbersome. From what I can tell, this bug still has not been fixed by Apple. Please do something about it, Apple.

Jul 9, 2018 9:28 AM in response to Sad28

Since this thread is 7 months old and I am still having this problem on a regular basis with my iPhone 7+, I can only assume Apple doesn't care to fix it. I am really getting peeved with how my iPhone 7+ has really started misbehaving since the updates around the time of the iPhone 8 and X came out. It is like they are purposely causing the older iPhones to run like crap and crash all the time to get you to upgrade.

This was my first iPhone and I paid over $1,000 for it and I am feeling like I have been ripped off. I never had these issues with my previous Samsung phones.

YES, I am running the latest OS and all updates are applied.

This fall I am planning on upgrading my Phone like I do every 2 years. I hate to say it, I may go back to Samsung.

Apple, GET ON THE BALL HERE! Do something before you lose more customers.

Hart1118

Level 1

13 points

Dec 20, 2017 4:47 AM in response to atsamia123

My 7+ does the same thing. When selecting a photo from the photos app and clicking the box up arrow to message it via iMessage the phone locks up. My wife’s iPhone 8 has the same problem.

Dec 20, 2017 4:55 AM in response to Hart1118

Dccm

Jan 4, 2018 4:03 PM in response to Makarova1

Yep, I know it’s a work around. Hoping a iOS 11 update corrects this.

More often than not I encounter it if I add multiple recipients to an iMessage.

Hope it’s fixed soon!👍

scoouwa

Level 1

4 points

Jan 7, 2018 1:35 PM in response to El_Barto007

Having the same problem with my 7 and NOW with my ipad too. It seems you are right...it’s an iOS problem. Wish Apple could realize that and offer a fix

Mess_ica

Level 1

4 points

Jan 24, 2018 12:15 PM in response to Sad28

Me too. Same crap with my 7 plus

tw9jd5

Level 1

9 points

Feb 4, 2018 1:39 PM in response to HCMan

Having the same issue with my Iphone 6SE. Been happening for the past few updates. Getting very annoying

Feb 8, 2018 5:02 AM in response to Hart1118

I’ve been having the same problem since iOS 11

Feb 10, 2018 2:38 AM in response to rachelanne2014

I have a case with Apple but it’s been going on since oct I don’t don’t have any hopes that it will get fixed any time soon.

Feb 10, 2018 6:09 AM in response to Dan Med

Same problems with iOS 11.2.5 upgrade. See my post in this thread.

Feb 10, 2018 6:12 AM in response to Psimmo83

I started getting the problem with upgrade to 11.2.5.

Feb 10, 2018 7:47 AM in response to Krosen1310

I bought a new phone because I thought that might be the problem but the new iPhone 8 Plus does the same thing.

Feb 18, 2018 3:58 AM in response to hockeygirl634

I’ve been having these problems too. I have a case with Apple and they tried telling me no body has reported this problem I told them really. It’s like they don’t care all they want is your money.

iMessage freezing when sending pictures