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iMessage freezing when sending pictures

If a picture is selected then iMessaged and it hasn’t sent yet, then try to send more pictures to the same contact or group, my phone freezes and have to close iMessage and wait for first message to send before can send the next. This has happened at least half a dozen times. Also, with the new update my phone will randomly get stuck with the screen half down like it would if you tap the home button, but at times it wasn’t tapped and mostly happens on the lock screen. Have an iPhone 7 and the most recent update. Wish it was possible to undo the update! And sad it didn’t work good on a phone only a year old.

Posted on Nov 15, 2017 6:22 AM

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Posted on Jan 18, 2018 8:44 PM

This answer is completely worthless and assumes people are posting this issue who don’t know to do all that. It’s a MAJOR BUG that is true on ANY iOS11 device - my iPad mini, iPad Pro, iPhone 7 and iPhone X ALL have this issue so it can’t be WiFi or something a mere hard close, reboot or reset can fix. It is a MAJOR flaw as you can’t send a picture and then send another without closing iMessage and waiting 30 seconds. This issue has been here since iOS 11 came out. I wonder if Apple iPhone engineers even USE an iPhone or they would easily discover this and other bugs just using the phone like normal. This worked fine in previous iOS versions so iOS 11 BROKE texting pictures, some people do a lot.


Please don’t give lame answers that blame the user - please fix the issue.


Much thanks.

106 replies

Mar 4, 2018 3:30 PM in response to perian82

To start off with they tried to feed me that line too. I gave them a screen recording and they took files from my phone. I just got a email from Apple they know they have a problem but don’t know when they’ll have a fix. I told them that we all spend our hard earned money on there phones. It’s there job to take care of our phones once we buy from them.

Mar 22, 2018 10:22 PM in response to Krosen1310

This bug isn’t limited to iMessage. It affects every app I’ve tried to share images and links from as well and seems to be an issue with iOS 11+ so far.


The most frustrating part is trying to share from the stock photos app. When it stalls and I have to force the app to quit. The problem seems to be getting worse and restarts aren’t as effective at curtailing the problem as they used to be.


I really hope Apple finally fixes this one in the next update. Since this has been happening since iOS 11, I’m surprised it hasn’t been fixed yet. Well, this and the keyboard-right whiteout bug when changing from portrait to landscape In the iPad.

Mar 26, 2018 8:16 AM in response to williamsapp

Something else I noticed after going to IOS 11. iMESSAGES are received out of order! Have you guys noticed this? Say I send an imessage, sometimes when some replies fast, their message comes in ABOVE my message! You guys see that too? It's usually when you are texting someone with fast replies, but it drives me nuts!

https://www.payetteforward.com/imessage-out-of-order-iphone-heres-real-fix/

Has anyone been able to fix this with the suggestions above???

May 8, 2018 5:50 PM in response to Krosen1310

I am having the same problem ever since updating to iOS 11. I have an iPhone 7 Plus my previous iPhone which was a 6+ did not have this problem. My iPhone 6 Plus cannot listen to voicemails cause every time I would play them they would shut off about three seconds in and this would happen over and over again. It seems every time I get a new iPhone I get rid of one problem to inherit another. I’ve had the iPhone since the edge which was the original iPhone and this will be my last iPhone I will now go to a Samsung.

May 8, 2018 6:37 PM in response to Krosen1310

My wife's phone was a iphone 5s, hand a problem with the home button and the battery. I found a refurbished iphone 7 for half the price of a new one. It was in very good condition as far as you could see, but every time she tried to send a picture the darn thing would freeze and get hot. So, I sent it back for a refund, and bought a brand new one from Best Buy. Same problem! If it is a defect in the product then why is it happening to more than one version of the phone? I don't think it is a defect, I believe it is their operating system that has a bug. I really wish they would fix it. I was really considering making my next phone an iphone. Now I am having second thoughts. I have enough problems with the service on the one I am currently using without having trouble with the phone locking up and getting hot. You folks at Apple need to be on this like yesterday! :-(

May 10, 2018 8:41 PM in response to Krosen1310

Same Every time I go to send a picture within the Messenger app it freezes up and takes forever to send and won’t let me type anything on any of my messages on any of the contacts I have to either restart my phone or start a brand new SMS or MMS message and type the contact name on top and everything it’s so bogus like I want to send like temperatures in a row but no cant do that unless u wanna b on ya phone all day😡

Jun 11, 2018 2:19 PM in response to MightEyeInquire

I am having the same issue with both of my iPhone 7 pluses. It starting with an iOS update. It seems there are unresolved issues with every update. When I switched to an iPhone I was warned if it’s working never do an update. Unfortunately I didn’t listen. I will say this after having been an Android user. Never had issues with the device not working after a software update. I like my iPhone but I don’t know if I would ever buy another one.

iMessage freezing when sending pictures

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